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Intermittent “Assistant Unavailable” Error in Ask AI Agent​

in AI for Fusion Applications 1 comment

Hello Team,

We are intermittently receiving the below error while using the Ask AI Agent:

“Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk.”

The issue is not consistent. Sometimes the agent works correctly, but at other times we receive this error while performing the same activity.

Could you please advise if anyone has experienced similar behavior and what could be causing this issue? We would also like to understand if this is related to the AI service, agent workflow, timeout, or backend connectivity.

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