self service request in "my help" are not visible by the employee who created it
in Help Desk
Summary:
Employee is able to submit a service request in "my help" but they cannot view it after submitting. They also cannot see existing knowledge articles in "my help"
Admin is able to view the created employee request. Admin is also able to see other request by other employees and see knowledge articles in "my help"
Employee already has next gen human resource help desk user role.
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