HCM Communicate Ongoing Campaigns - Newly Eligible Employees Not Being Added to Audience

Summary:

HCM Communicate ongoing campaign is not updating its audience to include newly eligible employees.

Content (please ensure you mask any confidential information):

I am experiencing an issue with HCM Communicate Ongoing Campaigns not picking up employees who become eligible after the campaign is launched.

I have created an ongoing general campaign that is currently in "In Progress" status. The initial communication was successfully sent to all employees who met the eligibility criteria at the time the campaign was launched.

However, when I subsequently make an additional employee eligible, they are not pulling through into the campaign. They do not appear in the