Candidates are not showing in Candidate Search | Process to run to solve in "Retrying Status"

Hi team,

Reference: Candidates are not showing up in the search results on the Redwood page in ORC. — Cloud Customer Connect

to solve the issue concerning "Candidates are not showing in Candidate Search" and running the process:

ESS job to create index definition and perform initial ingest to OSCS
With parameter: fa-hcm-irc-candidates

the status showed is "Retrying": how to solve?

Thanks in advance,
Tommaso