Transaction Console AI Agent Button Not Showing After Updating the Assigned Data Role

Summary:

Hi All,

I’m experiencing an issue with a published Transaction Console AI Agent in Redwood.

The Agent was previously working with a dedicated role. We changed it to an existing data role that is more commonly assigned to users. After the change, the AI Agent button/page is no longer visible in the Redwood Transaction Console.

Changes / Troubleshooting Completed

• Enabled Read permission for the data role in AI Agent Studio.
• Added:
  • HRC_ACCESS_AI_AGENT_CHAT_PRIV – Access Intelligent Agent Chat
  • ORA_DR_FAI_GENERATIVE_AI_AGENT_RUNTIME_DUTY – FAI GenAI Agent Runtime Duty
• Updated the AI Agent with the new data role.