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Is there a way to enable Company/Business Unit on affected party field on Help Desk?

in Help Desk 2 comments

Hello,

We have some users that have multiple assignments active at the same time and it's difficult for the HR Help Desk user to identify the correct person while creating a new ticket.

Is there any way to display also the Company/Business Unit on Affected Party field along with the already information visible (Job Title, email address and Person Number)?

Regards,

Oana Diplas

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