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How to Implement a Multi-Turn Conversational Flow in Oracle AI Agent Studio 26C

in AI for Fusion Applications 2 comments

In Oracle AI Agent Studio 26C, what is the recommended design for a multi-turn conversational flow where an agent asks a question, waits for the user's response, and then continues processing based on that response?

For example:

Turn 1: Agent displays journal patterns and asks the user to select A0001 or A0002.
Turn 2: User enters A0001.
Turn 3: Agent recognizes A0001 and starts the corresponding journal creation process.

Should this be implemented using a User-Proxy (Conversational) Agent, a Workflow Agent, workflow variables, or another mechanism?

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