Browser UI
Discussion List
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DFF not available at Payment Process Profile in FusionSummary: Likewise we have a DFF in the 'Additional Information' tab on the Payment process profile in EBS R12, we do not see any DFF in Fusion. Please let us know if any…ITOffshoreDeveloper 15 views 3 comments 0 points Most recent by Anusha_Mukherjee_1 Reporting & Analytics for B2C Service -
Complete View only access to demand plan under demand management workspaceSummary: Hi All, I’m building a custom role in Oracle SCM (Demand Management) for view-only access to Demand Plans. Under View Planning Tables, there’s a data resource c…Nikhitha 26 views 1 comment 0 points Most recent by Thejaswini Kamreddy-Oracle Supply Chain Planning and Collaboration
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SQL query for Time Entries with Payroll result for the selected periodHi All, I have a requirement to fetch the columns as attached in the excel screenshot. The challenge i'm facing is i'm not aware how to join the Time Entries with Payrol…Dilip.Murugan-Oracle 18 views 0 comments 0 points Started by Dilip.Murugan-Oracle Reporting and Analytics for HCM
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Error on workpsace after adding a reportHi, Iam getting this error after adding report in workspace tab The report contains the following errors: -found flat branch for grouped parent You will need to edit the…Meera Saseendran T 15 views 1 comment 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service
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Opportunity Marketplace - Bonus & Internal Equity FieldSummary: Which Quarterly Release provided the additional field (Bonus & Internal Equity) on the current job requisition page layout within the Opportunity Marketplace? C…Adrienne Bell 19 views 0 comments 0 points Started by Adrienne Bell Recruiting, Opportunity Marketplace
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how to enable add existing option in contact tabHi, How to enable the option for add existing contact in a workspace.? Regards, MeeraMeera Saseendran T 51 views 2 comments 0 points Most recent by Jess Campbell Reporting & Analytics for B2C Service
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How to hide headings in Dashboard filtersSummary: I have created a dashboard with 3 reports. While I run the dashboard, I can see few common filters and one filter from 1 report which is not common separetly. S…Meera Saseendran T 72 views 4 comments 0 points Most recent by Ashutosh_86 Reporting & Analytics for B2C Service
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what is this 3 lines symbol in report buiSummary: Hi, I could see a 3 lines symbol in the report header for a column, which I didnt see before. Please help me to understand what is this used for? Content (pleas…Meera Saseendran T 31 views 3 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
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How to filter category dynamically in search filter when a product filter value changesSummary: Product and Category filter in analytics to behave exactly as they behave in workspace Content (please ensure you mask any confidential information): Hello All,…Rakesh Das 51 views 2 comments 0 points Most recent by Rakesh Das Reporting & Analytics for B2C Service
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how to fetch latest response from threadHi, I need to create a report with latest response send to customer. There are private notes and repsonses. But I need only latest response in report. How to fetch that?…Meera Saseendran T 41 views 4 comments 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service
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Addins and WorkspacesI need to run a report which shows what all workspaces are having a particular addin.How to find out what all addins are used in a workspace? Regards, MeeraMeera Saseendran T 72 views 1 comment 0 points Most recent by Michelle Akin-Support-Oracle Reporting & Analytics for B2C Service
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how to capture case closure done through multi editI need to create a report to capture the details of incidents which are closed via multi edit. How to track this transaction?Meera Saseendran T 31 views 2 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
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How to export a Multi Grid FRS report into an Excel where each of the grid is in different sheet?Summary: Had a requirement of having to export a multi grid FRS report into different sheets of the same excel workbook in the same order that the grids are placed in th…Amithhari 61 views 4 comments 0 points Most recent by Baidehi Nanda–Support-Oracle Reporting & Analytics for B2C Service
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report that shows any Due date changes happened after october 1st 2024I need to create a report that shows any Due date changes happened after october 1st 2024. How to track due date changes?Please help. Thanks MeeraMeera Saseendran T 61 views 1 comment 0 points Most recent by Angel Jimenez-Support-Oracle Reporting & Analytics for B2C Service
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How top answers widget will work for customer portalSummary: I want to enable a top answers standard widgets for the customer portal. I have enabled by writing the snippet. For this am getting some top answers. But am no…Haribabu Arigela 53 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Reporting & Analytics for B2C Service
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how to create multi edit reportSummary: I need to create report for editing a contact of a incident. For that I need to enable that report with multi edit. How to do that? Regards, MeeraMeera Saseendran T 12 views 1 comment 0 points Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service
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How to get a count of the knowledge articles currently available in Knowledge AdvancedSummary: I need to get a count of the knowledge articles currently available in Knowledge Advanced Content (please ensure you mask any confidential information): Version…Meera Saseendran T 4 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Reporting & Analytics for B2C Service
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I need to track email sent activitySummary: I have couple of invalid email adresses. I need to create a report which shows incident list which sent emails to these invalid emails. Content (please ensure y…Meera Saseendran T 11 views 1 comment 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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I need to extract profiles using a particular addin using reportSummary: I need to create a report for extract profiles which are using a particular addin Content (please ensure you mask any confidential information): Version (includ…Meera Saseendran T 1 view 1 comment 0 points Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service
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I am getting an error on creating child case like "Unable to load search results"Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Meera Saseendran T 12 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Reporting & Analytics for B2C Service
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Knowledge Advanced - articles access level multi-edit possible?Summary: In Knowledge Foundation (KF) we were able to multi-edit articles, for example the access level. In Knowledge Advanced (KA) this seems not possible. There is a r…Hans_tkc 12 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Reporting & Analytics for B2C Service -
Is it possible to print one record per page in BUI?Summary: I have a report with a number of columns that we display in "record" format rather than "tabular" format as the required layout for the end users. In Agent Desk…Craig Hevey 21 views 2 comments 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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I have requirement to have a pop up box/window should come after a button click.Summary: In a workspace, there is button to send reply to user(using integration). So when button clicks, pop up a dialogue box/window. In that we need to show a standar…Meera Saseendran T 21 views 5 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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Chat wait time message changeSummary: Hi Guy, Does anyone know where I can go and change those Labels? I tried to find it in the widget, but I don't seems to find it. Thank you so much and have a gr…Vincent Lin 21 views 3 comments 0 points Most recent by Robert Surujbhan-Oracle Reporting & Analytics for B2C Service -
Unable to fetch data from CMP_ADDRESS_ZONES table.Summary: Hi All, we are unable to get any data from the 'CMP_ADDRESS_ZONES' table, however we are able to see the data from the UI. If anyone has used it please let us k…Vibha Pandey - Oracle 51 views 2 comments 0 points Most recent by Prasanth Senthivel-Oracle Reporting & Analytics for B2C Service
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report on BUI vs .Net loginsSummary: Is it possible to display whether a user login came from BUI vs. the .Net console? Content (please ensure you mask any confidential information): I've searched …
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Is it possible to add the Agent Browser User Interface Account Authentication field to a report?Summary: Is it possible to add the Agent Browser User Interface Account Authentication field to a report? Content (please ensure you mask any confidential information): … -
Can the service usage metrics reports be run via API and automated?Summary: Ive got anywhere from 20-30 active distinct instances and having to log into each and every one monthly to run the same report is a giant waste of time. Content…Justin_D 31 views 1 comment 1 point Most recent by Premkumar Sabarinathan-Oracle Reporting & Analytics for B2C Service -
Mailing Name and Document Links with Attachment Report not showing in the BUI?Summary: I build new Outreach Report for Representatives to view in a workspace in the BUI. I'm using the mailings table with the rest. For some reason the inner join pu…
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Remove Closed Incidents from Report ViewSummary: I have added report, where representative closes the incident, but the incidents stays in the report and is visible. Is it possible to remove the incident from …