CIS

Discussion List

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  Add multiple service types to a single unit of measure in CX4U

  Is there a way to configure multiple service types to a single unit of measure in CX4U?

  Received Response

  Adi8977 21 views 1 comment 0 points Most recent by Mahmoud Elkomy-Support-Oracle Aug 28, 2025 3:15PMCustomer Experience for Utilities - CX4U
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  Can Oracle Application Performance Monitoring (APM) track user events similar to Google Analytics?

  I'm exploring the capabilities of Oracle Application Performance Monitoring (APM) and I'm curious if it can track user events in a manner similar to Google Analytics. Sp…

  Received Response

  JVP_001 41 views 2 comments 0 points Most recent by JVP_001 Apr 28, 2025 1:27PMCommerce
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  What does account and primary contact on create service request mean?

  Summary: Trying to create a service request in CX4U. Saw options to select Account and Primary contact. What does those mean in terms of relation to oracle CCS. Also, ho…

  Received Response

  Adi8977 12 views 1 comment 0 points Most recent by Raymond Li-Support-Oracle Feb 5, 2024 6:35PMCustomer Experience for Utilities - CX4U