To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Commerce
Discussion List
-
Commerce Cloud 25C (25.08) August Maintenance Pack Release Notes Now Available!25C (25.08) has been released and the release notes are attached. The What's New documentation can be found on the Commerce Application Update Readiness
-
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc…
-
Important Update Regarding Oracle Commerce Cloud Services UpgradesDear Valued Customer, We want to bring to your attention an essential aspect of our Oracle Cloud Services agreement and provide an update on our software upgrade practic…
-
Oracle Commerce Self-Service Setup Guide SeriesSummary: This series of guides details the setup of Oracle Commerce for Self Service. A sample integration package is available for the Accounts and Contact Sync integra…Carmen, User Assistance Oracle CX-Oracle 126 views 0 comments 0 points Started by Carmen, User Assistance Oracle CX-Oracle
-
Commerce Cloud 25B (25.06) Release Notes Now Available!25B (25.06) has been released and the release notes are attached. The What's New documentation can be found on the Commerce Application Update Readiness
-
Commerce Cloud 25B Release Notes Now Available!25B has been released and the release notes are attached. The What's New documentation can be found on the Commerce Application Update Readiness
-
CX Commerce 2025 Upgrade ScheduleHi Commerce Community, We are announcing the Commerce Upgrade Release dates for 2025. Please reach out to your CSM or enter an SR with any additional questions. Calendar…
-
Failed to change custom order propertyHello, we need to change information in a custom property of a specific order, but we received the message below. One thing to keep in mind! The order doesn't need to be…
-
CalculatePrice new APIHello All, When I'm going through the Oracle commerce cloud REST API documentation, I got something calculatePrice(/ccstore/v1/cpq/prices/calculate). I would like to kno…
-
CDN integration for the Product imagesSummary: We need general guidance to implement a CDN for the product Images. We have a DAM system called Aprimo where product images are stored and maintained. we need a…
-
Multiple External Priced Promotions not applying correctlySummary: Let's say my item total is 1499, external shipping to the value of 215.48 (Order Total of 1714.48). External promotions calculations are triggered which returns…
-
On OCC Storefront, what is the validity of a password reset linkSummary: We are using Oracle Commerce Cloud (OCC) storefront customer login functionality. When a customer requests a password reset, the platform generates an email wit…
-
Product configure loading on model but need it in the pageSummary: Hi Everyone, We are implementing the CPQ Product Configure integration in OSF application and did following steps. Enabled CPQ Configuration(iFrame) and configu…
-
oracle commerce cloudCan we expose the fields in OCC admin console, that are part of shopper Type - lastVisitDate ? We can see this field on the OCC postman collection as - lastVisitDate for…
-
report forgot password - cx-commerceHello Where can I find data on customers who reset their passwords in the last 6 months? We need to know this to better serve you in this regard.
-
commerce cloudTitle: Bulk Import of Contacts, Accounts, and Memberships in Oracle Commerce Cloud (OCC) Question: Hello, We are integrating Oracle Fusion → OIC → OCC for Sales Rep and …
-
oracle commerce cloudSummary: 1.we need to update the label on the Create Contact page "Email / Login ID" to "Email / Login ID (please verify email address accuracy)" in the OCC Admin UI. Ho…
-
Customizing OCC Native Search to Show Stock, Price, and RelevanceSummary: Hi everyone! I'm trying to create a functionality using the native search bar of Oracle Commerce Cloud (OCC), where typing a search term would directly return: …
-
I have to do some changes in the Login Page in Oracle CPQ. How I can do this?Summary: I have to do some changes in the Login Page in Oracle CPQ. How I can do this? Content (please ensure you mask any confidential information): Version (include th…
-
How to enhance the Oracle CPQ Configurator UI like a websiteSummary: I want to enhance the Oracle CPQ Configurator UI like a website. Kindly see the attached screenshot. Is it possible to make the Configurator UI like the attache…
-
How to delete/deactivate a specific coupon from a coupon batchSummary: Request to provide the feasibility and process for deleting or deactivating a specific coupon from a coupon batch, as the user wants to deactivate a particular …
-
Identify Provider Per OSF Cluster or SiteSummary: We are enabling authentication in one of our sites and we currently have 3 OSF Clusters enabled per tenancy. The new Site would need to use a different Identify…
-
I'm unable to apply price group to cartSummary: We are developing an app using the occ apis. We are having difficulty applying the price to the cart with a specific price group for the application. The list n…
-
How to export selected attributes of profile information in OCCWe need to export data from all profiles for processing, but we don't want to export everything, as the full dataset is quite large and would take significant time to ex…
-
B2B Users limit account emailsSummary: We are using the b2b accounts/users in Oracle Commerce. Right now we use the "Account Assignment Changed" email template and whenever a user gets assigned a new…
-
How do I implement a wishlist product on sale email notification?Summary: I see that the existing email notifications for wishlists are the following: Comment and Product, New Member. We want to implement functionality to notify custo…
-
bulk import of products in OCC using OICSummary: Is their a way to import bulk products in oracle commerce cloud using OIC? Content (please ensure you mask any confidential information): Is their a way to impo…
-
How do we measure the search functionality KPI in Oracle commerce CloudSummary: How do we measure the search functionality KPI (both typeahead and Endeca Search) in Oracle commerce Cloud Content (please ensure you mask any confidential info…
-
Searching for coupons (using queries)Using the document's 2955676 instructions to search for coupons, nothing is found (zero results). How should I perform this search? /ccadmin/v1/orders?q=(priceInfo.adjus…
-
What is the payload for "Contact Request Assigned - Manager" email template?With a recent release there is a new email template for the "Contact Request Assigned - Manager". The Readme.txt file indicates it has an object "data.contactRequest" bu…
-
URL Structures to handle variable numbers of slashes to build hierarchySummary: Our SEO partner is keen that we whould use variable number of slashes to show google there is a hierarchy. Is it possible to have a category hierarchy in the UR…
-
CCC - Streamlining Last Selected MCN on Login - Eliminate Post-Login RedirectSummary: We are implementing a feature to load a user's last selected MCN upon login in B2B Direct (OSF). Currently, after an initial SSO login, OCC defaults to an OOTB …
-
Import custom fields - profileHello What is the procedure for importing/exporting customers including custom fields?
-
Feasibility Assessment and Integration Support for Chatbot within OSF StorefrontWe are exploring the feasibility of integrating a chatbot solution within our Oracle OSF (Open Storefront Framework) storefront to enhance user engagement and streamline…
-
Can OSF version 3 be upgraded to version 5 while using Node.js version 18?Summary: I'm currently working on a package implementation project and exploring the feasibility of upgrading from OSF v3 to v5. Our environment is running Node.js v18, …
-
August 6th webinar: Build Exceptional AI-Driven Customer ExperiencesCX expectations are higher than ever, with 24/7, first-time resolutions now the baseline. But with digital engagement outpacing human capacity, how can you keep up? Orac…
-
How to Automatically Publish Uploaded Files in OCC?Summary: Hello, We are implementing a workaround where the client adds one or more files to the purchase order. I've reviewed the documentation and understand that using…