Support Custom BI Reports, Analyses, and Dashboard Creation in CX Commerce Analytics
Summary:
In a standard B2C/B2B e-commerce implementation, business users and stakeholders frequently require custom sales reports, operational metrics, and tailored analytical dashboards to track unique business Key Performance Indicators (KPIs).
Currently, Oracle CX Commerce limits analytics to predefined, out-of-the-box reports and dashboards. While we can apply filters, save configurations, and export data, we cannot create custom BI Analyses, Dashboards, or Dashboard Prompts within the Analytics Catalog (where options are restricted to Actionable Intelligence → Action).
Current Limitation:
- Unable to build custom BI catalog artifacts or custom analyses tailored to specific business requirements.
- Restricted solely to standard, predefined reporting views.
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