Discussion List

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  Dictionary Feature for Searching Knowledge Articles

  Summary: Translation Feature for Searching Knowledge Articles Content (required): Client would like to fix the possible misspelling issues in the future when searching f…

  Received Response

  Pernel Dela Pena 21 views 1 comment 0 points Most recent by Nizam AB Mogal Jul 1, 2023 7:16PMHelp Desk
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  Can't save a service request

  Summary: When trying to save a new HR HD Service Request, we're facing the following message: Content (required): We have setup our Service Request Statuses using the "M…

  Received Response

  Arnaud Bory 33 views 1 comment 0 points Most recent by Nizam AB Mogal Jun 24, 2023 8:14PMHelp Desk
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  Components in Visual Builder HR Help DesK are locked

  Summary: The Components section when I open the visual builder from help desk pages is locked and I'm unable to perform changes. Content (required): Need to perform the …

  Received Response

  GiuTira 41 views 1 comment 0 points Most recent by Nizam AB Mogal Jun 22, 2023 7:53AMHelp Desk
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  Additional Contact Messages and Responses visibility

  Summary: Our client is wanting to understand what visibility the additional contact on a SR would have, particular around messages to the Primary Point of Contact from t…

  Accepted answer

  Simon Kaplun 81 views 5 comments 0 points Most recent by Nizam AB Mogal Jun 14, 2023 1:12PMHelp Desk