AI Agent Use Case
Discussion List
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Fusion AI Agents in HR Helpdesk for Ticket Triage and ResolutionHi everyone, We're looking to understand whether there are any out-of-the-box AI agents available within the Oracle Fusion HCM HR Help Desk space, particularly for servi…Vishala Vuppuluri 6 views 0 comments 1 point Started by Vishala Vuppuluri AI for Fusion Applications -
Workflow Agent erroring in External API call in one application but working in anotherWe have a custom workflow agent which uses multiple External Rest API calls. This Agent is developed and tested in the dev application, However, when this agent is impor…Jeyabalaji Rajkumar 32 views 5 comments 0 points Most recent by Maya.Klein-Oracle AI Agent Collaboration Center
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String datatype error for the RESTAPI GET query parameter post 26C upgradeHi Team, We have built an AI Agent to query the Employee Talent Profile using the following REST API: /hcmRestApi/resources/11.13.18.05/talentPersonProfiles?q=DisplayNam…Gurujothi D 74 views 9 comments 0 points Most recent by Sriram Sumaithangi AI Agent Collaboration Center -
Use delivered Personal Information Assistant agent template but return nothing for regular employeeSummary: Hi Experts, We are using the delivered Personal Information Assistant agent template, but return nothing for regular employees. I created a custom job role for … -
Issue with Career Coach - AI Agent (26A) - How to map Custom AI Agent for Career siteHi experts, With 26A update, we couldn't update the prompts in Career coach seeded agent as it's a prebuilt and we couldn't find an option to replace seeded Career Coach…Santhosh Bachu 214 views 12 comments 0 points Most recent by Volodymyr Faranosov AI for Fusion Applications -
How to connect multiple Agent Teams into single chat conversation rather than swittch to each agentsHow to connect multiple Agent Teams into single chat conversation rather than switch to each agents, Example i want to check my holiday balance, my salary and personal i…Amandeep Kumar 16 views 2 comments 0 points Most recent by amcghee-Oracle AI Agent Collaboration Center
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Adding a Deeplink to a Workflow AI Agent - Return ValueWe use Workflow Agents to manage time entries in our system. Currently, we have a deeplink that allows users to navigate directly to their timecards after new entries ar…Ruben van der Schaaf 75 views 6 comments 0 points Most recent by Naveen_NJ AI for Fusion Applications
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Agent not working once attached to Smart ActionI have built one workflow agent , it is working perfectly fine on debug mode on ai agent portal but I attached to Smart Action on Cx object it is not returning any outpu…Pahlajani, Sagar 24 views 4 comments 0 points Most recent by Pahlajani, Sagar AI Agent Collaboration Center
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AI Agent - Goals Assistant in HCM moduleHi everyone, I’m currently trying to create an AI Agent in Oracle Fusion HCM (AI Agent Studio) by copying a standard template (Employee Goals Assistant). However, I’m en…
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Business Object is returning NULL valueI have created a business object to return the SupplyLineId to get the Transfer Order number. The object shows the correct value in the debug mode, but while setting the…
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Are there any costs associated with creating and using custom agents in test instances?We would like to customize some agents in the test environment to address certain business scenarios. We would like to confirm that this does not entail any additional c…SERGIO BARRETO 167 views 5 comments 0 points Most recent by Ganesh Kamath AI Agent Collaboration Center -
What is the purpose of Pay Run Analyst AI agent and how can it help admins with payroll.Summary Need to understand the purpose of Pay run Analyst and sample questions that the Agent can work with. What are the major areas that agent can provide analysis. Do…Mansi_shingnapure 61 views 12 comments 0 points Most recent by GeoffP-Oracle Payroll and Global Payroll Interface (GPI)
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Is it possible to read documents from Intranet portal (LifeRay portal) in Oracle AI Agent Studio?Summary: We have a requirement for a RAG based AI Agent to be built in Oracle AI Agent Studio that needs to access and process documents within internal intranet platfor…
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Candidate Facing AI AgentsI was wondering if there are any Candidate facing Agents that would be able to help with answering our most common questions that come into our Help Desk. Some examples …
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Issue while Calling as BIP report from Agent TeamsI am trying to call a BIP report through agent teams. I have used a workflow type agent team design - Get Report (Calling BO to fetch BIP via rest api) → Get Report Byte…
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How do I Update DCL field through a workflow agent?How to dynamically update a DCL field using variables/parameters in a Workflow Agent? I successfully updated a DCL field with a static value using the Business Object to…
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Assign Access for AI Agent for all the users using common employee roleHi Everyone, We have currently created the AI Agent using delivered template (Absence Analyst), we are looking give access for the all the employees in the system using …YASHWANTH GOWDA H R 142 views 11 comments 1 point Most recent by Austin R AI for Fusion Applications -
Issue: Redwood Purchasing Screen Goes Blank After Adding Purchase Order Status Advisor AgentHello All We are encountering an issue in the Redwood Purchasing page after adding the “Purchase Order Status Advisor” agent Issue Description Once the advisor agent is …
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AI Agent is not able to answer questions based on Policy documents uploadedHi All, We have copied the seeded worker concierge AI Agent. We have uploaded a sample policy document in the standard tool and ran all ESS jobs. When logging in as empl…Muskaan_Goyal 106 views 20 comments 0 points Most recent by KirishkumarV AI Agent Collaboration Center
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Oracle AI Agent Not Responding After Document Upload – “Assistant Unavailable”Hi Team, I have created an AI Agent in Oracle AI Agent Studio and uploaded a user manual document under the Tools section. My goal is for the agent to answer user querie…NikhilReddy_07 42 views 1 comment 0 points Most recent by Ganesh Kamath AI Agent Collaboration Center
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Career Coach AI Agent content for Terms and ConditionsHi, We are currently using the Career Coach AI agent on our career site. However, when we click on the “Terms and Conditions” link within the agent, no content is displa…Santhosh Bachu 32 views 1 comment 0 points Most recent by Jodie McEwan-Doverty AI Agent Collaboration Center
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AI Agent chat results are showing up in html tag format. Not readable as that of readiness documentHi Team i have enabled few AI agents in product management. when tested the output results are showing in html tag format instead of html format which is mentioned in th…
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Can we deploy AI Agents only for one entityOur client is a global client and across many countries. Currently the roles used are global roles and not country specific. Can we deploy HCM AI Agents only for specifi…
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AI Agent to give policy related answers based on the logged in user's Legal EmployersHi All, We have uploaded some policy documents which is applicbale for one Legal Enity only in the Worker Concierge AI Agents. This worker concierge is visible to all em…Muskaan_Goyal 105 views 11 comments 0 points Most recent by Ifeanyi Katchy-Oracle AI Agent Collaboration Center
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AI Agent- Message Prompts Intermittent Inconsistency and Inaccuracy ObservedHi Team, We have observed some inconsistency in the message prompts of the AI agents. (No matter its Seeded or from Market Place or our own Custom_ We attempted to make …
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Transform Workforce Experience with AI Agent Teaming at ScaleThis agentic Help Desk solution replaces the existing ODA SaaS skills experience. Feature highlights: • No dead ends—only seamless support. No need to pick the right age…Dr Surlina Yin-Oracle 161 views 0 comments 1 point Started by Dr Surlina Yin-Oracle AI Agent Collaboration Center -
Support for Optional Parameters in Oracle AI Agent Studio Business Object FunctionsWe are currently building AI-powered agents using Oracle Fusion AI Agent Studio for ERP use cases. A common requirement across these agents is the ability to query busin… -
Representative Agent modificationHi Team, For one of the clients, we have demonstrated the "Representative Agent" released in 26A, with a requirement where an employee should be able to fetch their own …Shaarif_Hussain 32 views 1 comment 0 points Most recent by Ganesh Kamath AI Agent Collaboration Center