Collection Activities
Discussion List
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Set up Dunning Letters to be printed and not Emailed to all customersSummary: We have a requirement to only print dunning letters to be able to be send to customers. We do not want any dunning letters to be emailed. Is this possible throu… -
Advanced Collections displaying half buttons, lots of missing data and then kicking out of pageWe have found 10 student accounts that have failed to create strategy tasks, there is nothing against the profile, and the change strategy button is greyed out. We were …
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How to update a collection strategy in bulk ?Summary: How to update a collection strategy in bulk ? Content (please ensure you mask any confidential information): Originally we had a Profile Class called 'SE - Smal…Daniel S.-Oracle 23 views 2 comments 0 points Most recent by Alex D-Oracle Receivables & Collections
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 17 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
How to schedule ESS job hourly between specific time window and only on specific days(Mon to Sat)?We need to schedule the ESS job with an hourly frequency, but only within a specific time window each day. For example, the job should run every hour between 5:00 AM and…
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Combine all dunning contacts to receive Dunning emailSummary: I believe for Print Receivables it is possible to have the invoice TO emails all included in the one email to all the contacts. I would like to know if this is …
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Is it possible to include all dunning contacts in one dunning emailSummary: I believe for Print Receivables it is possible to have the invoice TO emails all included in the one email to all the contacts. I would like to know if this is …
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Dunning letters on customer site levelSummary: Hi, We are setting up the dunning configuration and based on the documentation we should be able to configure the dunning letters to be sent on customer site le…Tim Jespersson-Oracle 12 views 3 comments 0 points Most recent by SauravS-Oracle Receivables & Collections
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Send pre-delinquent letter to customers utilizing Send Dunning LettersSummary: We are trying to send out a pre-delinquent dunning letter to customers 5 days prior to being due as a reminder. How could we do this using the Send Dunning ESS …
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …Tim Jespersson-Oracle 14 views 2 comments 0 points Most recent by Tim Jespersson-Oracle Receivables & Collections
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…Lori LaFave 204 views 4 comments 0 points Most recent by Ivan De la paz -Oracle Receivables & Collections
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Configuring the collections strategy according to the number of days an invoice is overdue.Summary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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Configuring collections strategy based on the number of days invoice is overdueSummary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 3 views 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections
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While sending Dunning letters to customer email body is not appearing over emailI am generating dunning letters and sending to customers. However it is sending blank email body.Snigdha Jain 22 views 6 comments 0 points Most recent by Harshvardhan Kabra Receivables & Collections
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Why does Send Dunning Letters end with an error?Summary: Hi all, We are planning to implement Dunning Letters for specific customers in Oracle Fusion 25D. Our goal is a "lean" setup—we want to use Dunning functionalit…
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For staged dunning letter process got error out.For staged dunning letter process got error out. After rectifying the issue we again refreshed the collection work area with below process, 1.Refresh Receivables Transac…Hemanth Buccapatnam Tirumala 13 views 2 comments 0 points Most recent by Harshvardhan Kabra Receivables & Collections
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Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment)Summary: Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment) Content (please ensure you mask any confidential information): We are currentl…
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How to generate Dunning Letter to display only the Site-related delinquent transactions?Summary: How to generate Dunning Letter to display only the Site-related delinquent transactions for a Dunning Contact Person, instead of all delinquent transactions und…Gladys Antolijao-Oracle 102 views 5 comments 0 points Most recent by Yahya Khan Receivables & Collections
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Required Dynamic Insertion of few fields in Email Subject and Body for Dunning Letters and StatementFor Customer Statements, Currently on Customer Statement E-mail's Subject and Body, information is being picked up from Receivables System options and printing as Static…Chandrashekar B 24 views 1 comment 0 points Most recent by Subramanian Nilakantan Receivables & Collections