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Receivables & Collections
Discussion List
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Credit Case folder approved, but orders still on holdHi, We have come across a lot of orders that had credit case folders properly approved with Implement Recommendation and approved , but the orders still have a credit ho… -
Database hour in MexicoSummary: Since 2022 the time in Mexico no longer changes; however, it is important for us to know if the time in Oracle's database in Mexico will continue to change. Cou… -
Locations are created but account and sites are not created in oracle fusionWhile uploading customers through FBDI, customer accounts and customer sites are not created, but locations are created in Oracle Fusion.
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Can the credit card token be sent from Oracle to CyberSource via OIC?We are implementing credit card payments and would like to understand whether Oracle supports sending a credit card token to CyberSource through Oracle Integration Cloud…
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Currency missing from Create Receipts in Spreadsheet in LOV (aDFDI)Summary: Good day, we are experiencing an issue with the Customer Receipts ADFdi spreadsheet. In the Currency LOV, ZAR currency no longer appears, while other currencies…
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Are B2B Trading Partners still required for outbound e-invoicing with Redwood CMK?In Redwood CMK, there is now the option for "Partner identification from payload" (within Configure Document Properties for outbound documents). We are attempting to use…
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How to enable "Collections Agent"?Summary: We tried to follow the steps in https://docs.oracle.com/en/cloud/saas/readiness/erp/26c/fins26c/26C-fin-wn-f49306.htm#Collections-Agent-4. But unable to find th… -
How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…
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How to Control Receivables Transaction date in a Retail Enterprise Str across multiple US time zoneEach store is configured as an Inventory Organization. Based on the agreed enterprise structure, one Business Unit and one Legal Entity are used for all 2,300 company-ow…
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Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For …
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Print Receivables Transactions email by customerSummary: We are using the standard Print Receivables Transactions job in Oracle Cloud ERP to generate and burst invoice PDFs to customers via email. Is it technically po…
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
How to update DFF value in AR Invoice using REST API?Summary: We are trying to update the DFF valie of AR Invoice header. The API with PATCH in response says The action "update" is not enabled. API : /fscmRestApi/resources… -
Active vs Inactive "Profile History" VisibilityCurrently, we are encountering several instances where Credit Analysts are placing accounts on Credit Hold using inactive profiles. This is leading to confusion and incr…
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How to add multiple sites with different address sets under a single customer account?Summary: We are unable to load multiple sites with the same address but with different address sets under a single customer account using the simple & complex template f…
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Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…
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how can i update approved remittance batchSummary: We have created a remittance batch with incorrect future gl date (1/12/26). The batch has been approved. We need to refund one of the receipts of the batch (rec…
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While invoking/running the ESS Job "Tax Configuration Content Upload", it goes into Retrying StatusSummary: While invoking/running the ESS Job "Tax Configuration Content Upload" from Scheduled Processes/OIC, it goes into "Retrying" Status and then subsequently errors …
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In Bill Management, is there a way to register external customers without providing access to Setup?We are currently implementing the Bill Management module for our client. In future, if the client needs to register additional external customers, this process would typ…
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Create a receivables invoice note sample payloadGetting Error while creating note using below API and Payload https://iatgqy-dev1.fa.ocs.oraclecloud.com:443/fscmRestApi/resources/11.13.18.05/receivablesInvoices/300000…
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Collections Aging 4 Bucket Report no business unit LOVWe are currently using custom roles, and we want to run the Collections Aging 4 Bucket Report. I have added IEX_RUN_AGING_4_BUCKET_PRIV and IEX_RUN_AGING_4_BUCKET_PRIV_O…
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How to derive accounting of AR invoice adjustment from invoice receivable distributions using SLA?Summary: We have a requirement to drive the segments of AR adjustments on invoice based on invoice receivable distribution( except for company and natural account which …
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Unable to Apply Receivables Prepayment to Invoice via Auto Invoice - Following Documented ProcessDear all, Problem Description: I am encountering an issue while attempting to apply a prepayment to a sales invoice in Receivables, following the steps outlined in this … -
How can we automate multiple credit memos to one invoice and one credit memo to multiple invoices?We’re trying to build a logic where credit memos will be applied to invoices automatically. We have built a logic where one credit memo can be applied to one invoice. Bu…
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How to override Receipt Receivable accountSummary: We are using the SLA and selected the business flow at receipt receivable Journal line level to get the same transaction receivable account to receipt and it's … -
Is it possible to create a AR Refund without using Payables ModuleOur client is doing student refunds directly via credit cards and would like to record this on the AR Receipt. If we issue a refund on a Receipt it creates an Invoice in…
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AR Transactions approval details history tableSummary: does anyone know Oracle AR Transactions new approval functionality base table names to find out what are pending for approval and with you. this is not availabl…
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how many transactions can be process in a single run of Print receivables transactionSummary: how many transactions can be process in a single run of Print receivables transaction Content (please ensure you mask any confidential information): how many tr…
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Applied receipt receivable account doesn't match the applied transaction when it base in SLAWe have created SLA mapping set and accounting rule to the project segment based in DFF in the receivable transaction. When applying a receipt to a transaction with the …