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Receivables & Collections
Discussion List
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Configure Receipt accounting to derive from GL accounting instead of Transaction DistributionsHi, I'm having an issue now that there's an accounting configured for receivables invoices to change one of the segments because of that, the transactions distributions … -
Cybersource country level different mandatory detailsSummary: Will country level difference be there while entering Credit Card details on Cybersource vendor page. Some countries do not expect CVV number. Example India whe…
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Credit Card Refunds to another card than the Original CCSummary: How to initiate Credit card refunds to another credit card which is not used during initial payment from the customer. This is due to either the card is stolen …
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Store CC Token value instead of Masked CCSummary: Can we store Tokenized card value in customer master instead of masked Credit card number Content (please ensure you mask any confidential information): Version…
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Multiple CC used for a single sales orderSummary: Can a sales order be paid with multiple credit cards with amount partially getting allocated to two cards. Content (please ensure you mask any confidential info…
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What is the privilege for the Awaiting ReceiptsSummary: We are creating a custom role to limit functionality to our users to stay within licensing requirements and least privilege access. The issue, I'm able to get m…
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Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…
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Can we manually migrate a Dunning Level from eBS R12 to Fusion?Summary: In eBS we are using Staged dunning on Account level. Can we manually migrate the current Dunning Levels from eBS R12 to Fusion? Is the Dunning Level enterable o…
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When using collection method Dunning Plans, can we manually change dunning plans on customer accountSummary: When using collection method Dunning Plans, can we manually change dunning plans on a customer account level? Or is this possible only when using Strategies? Co…
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You can''t increase the balance of this transactionDear Team, Can we create Credit transaction on closed period invoice ? we found the below error "You can''t increase the balance of this transaction. (AR-855658)" Transa…
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema…
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Bulk Update of Customer Site Profiles using Web ServiceSummary: Bulk Update of Customer Profiles using Web Service Content (please ensure you mask any confidential information): Hi - I have used the SOAP Web Service to updat…
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Unable to get Application Reference (Claim Number) in the response of claim investigation on ReceiptSummary: We have a requirement of Claim Investigation on Receipt, and subsequently retrieve the claim number after the application. However, the claim number (Applicatio…
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Correspondence Method = E-mailSummary: Where in the cofniguration is the Method taken from? Here it is E-Mail. I want to change it to Print Site Profile - no preferred contact method: I do not want t…
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Application Reference Reason Field Not Populating While Creation of Claim Investigation via SOAP APISummary: We have a requirement to populate the Application Reference Reason field during claim creation/application on receipt. However, the current SOAP service does no…
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Does Fusion Receivables provide seeded formats for Direct Deb for Italy (RIBA) and France (Traites).Summary: Does Fusion Receivables provide out of the box formats for Direct Debit for Italy (RIBA) and France (Traites). Content (please ensure you mask any confidential …
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Poland correction document on several invoicesIn Poland, in case of yearly rebates reconciliation, we must issue one corrective invoice (correction document in Fusion), as a correction of all invoices issued to the …
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Audit Tracking for Credit Limit at organization profile historySummary: Audit Tracking for Credit Limit at the Organization Profile History Level Content (please ensure you mask any confidential information): Looking to see if Audit…
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Segment in FBDI not populating in invoiceDear ALL I'm loading an FBDI where i precise all the segments in the distribution line sheet but i'm facing an issue is whatever i populate in Customer Segemet and flow … -
Customer Email Address for Manually Created Contact Point is not updating through FBDI.Hello, Trying to update customer contact point email addresses using the FBDI template with the two sheets "HZ_IMP_PARTIES_T" and "HZ_IMP_CONTACTPTS_T". After loading an…
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Can I avoid duplicating expenses when using an Expense E-receipt?Summary: Can I avoid duplicating expenses when using an Expense E-receipt? Content (please ensure you mask any confidential information): We have recently enabled the E-…
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Default customer profile end date( 9/23/25) in oracle fusionSummary: Customer profiles ware end dated (9/23/25), As per standard functionality the Default" has automatically set an end date 12/31/4712. However, the customer profi…
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To send the same dunning letter repeatedly for the same invoice, do we need to use Aged dunning?Summary: Currently, in eBS R12 we have been using Staged dunning only. We have a dunning type that we call as 'Infinite' , when the same letter is sent x-times for the s…
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how auto cash works automatically based on remittance reference purchase orderSummary: I need to automatically apply transaction on receipts based on purchase order number Content (please ensure you mask any confidential information): Version (inc…
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Can we make Free text field DFF information be unique?Summary: Hello Experts, We have a business requirement to restrict users from entering duplicate or repeated information in the free-text DFF fields created on the AR Tr…
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What best solution for receipt was remitted in wrong bank and i want to remit them in another bankSummary: I need advice or workaround for receipts was remitted in wrong bank and i want to remit them in another bank The receipts status now on receivable fusion was re…
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User based Receivable transaction approvalSummary: For the User based Receivable transaction approval limit can we create the Serial Approvals and Parallel Approvals with the Spreadsheet? Content (please ensure …
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…