To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
Is it possible to copy AR transaction distribution on Credit memoIs it possible to copy AR transaction on Credit memo, as the client want to reverse all the code combination that is created at the time of receivables to be reversed or… -
The subledger journal entry doesn't balance in the entered currencySummary: Hi, We are getting the following error when creating accounting on a specific transaction. The gap is caused by the Tax accounting entry missing on the debit si… -
Revenue Account not picking from Item Sales Account at Org LevelMy client cannot use Sales Account at Master level but can only use at Org Level . An item has sales account added at at org level . And I have defined Autoaccounting to… -
Changing AR Instalment TermsSummary: In R12, we used functionality called “Modify Instalment Terms” to change the payment terms. This wasn’t standard Oracle AR functionality but was included as an … -
Need word document for grouping rule for a single customerSummary: In Receivable and Collections, For auto invoice need word document for grouping rule only for one customer Content (please ensure you mask any confidential info…
-
Billing View Image does not open image for some invoices; only downloads file with Type = FileSummary: Previously, when View Image was selected, all invoices opened in an online view. Now, some invoices no longer display onine to the user but only download a file…
-
Phone Numbers are not showing up in BI Publisher ReportSummary: Phone Numbers are not showing up in BI Publisher Report Content (please ensure you mask any confidential information): I created a custom BI Publisher report to…
-
how to revise invoicing rule on the AR transaction imported from Lease module?Summary: how to revise invoicing rule on the AR transaction imported from Lease module? Content (please ensure you mask any confidential information): Currently the invo…
-
25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…
-
Can we add Purchase Order Number column - Review Customer Account DetailsSummary: we need to add Purchase Order Number as a new column to the Review Customer Account Details screen. Content (please ensure you mask any confidential information…
-
Receivables to ledger reconciliation report Difference link not showing any entriesSummary: Receivables to ledger reconciliation report have some difference between AR and G under head "Unapplied and Unidentified Receipts" Not showing any records/entri…
-
"Absence of AHFL GSTIN–Branch State Validation Leading to State-Wise Reporting Discrepancies"The system captures the GSTINs of both the supplier/vendor and the buyer (AHFL) and accordingly determines the applicable GST type (IGST/CGST/SGST) and computes the GST …
-
Fund Capture Process - Settlement Batch not Finding TransactionsSummary: We have setup Automatic Receipts which correctly generate the Receipts against our transaction, we then create a remittance batch which also generates correctly…
-
Fund Capture: Create Settlements Batches ends in WarningSummary: Hello Everyone, Please, has anyone else encountered this problem? Create Settlements Batches ends in Warning: There are no transactions available to be included…
-
How can AR transaction payment terms be made editable?Summary: Hi, I have a Requirement to enable the AR Payment term to be editable when a user has inquiry access to the AR transaction. I tried to utilize "Page composer" b…
-
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an… -
API for Dispute UpdateSummary: Hi team, Can you please let us know if there is a API to update dispute status to Approve/Reject/Closed? I see that API is available to create a dispute. But I …
-
Email is not being sent for Customer StatementI have done below setups: Set Receivables System Options for Statements Default Country Print home country- enabled Print remit-to address Statement Delivery Using Email… -
No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…
-
Steps to include attachment in AR Invoice print when it is available as url link on TransactionSummary: Please detail the steps to be followed to allow for the printing and emailing of AR customer invoices with attachments when the attachments are referenced as ur…
-
Disbursement Payment File Format - ChecksSummary: We are trying to add new business units for this file. The Supplier name is normally spaced out in the rtf but it returns normal once there is an output. Howeve…
-
Value entered at interface_line_attribute1 is automatically wiped after saving the transactionSummary: Value entered at interface_line_attribute1 is automatically wiped after saving the transaction Manually Entered the Invoice Manually Entered the values in below…
-
Why customer site level invoicing Grouping Rule not works?As we know the Fusion Autoinvioce grouping rule have the priorities as follows: 1.Transaction Source 2.Customer Site 3.Customer Profile 4. System Options（BU level) And …
-
Lockbox Receipt LoadSummary: I was loading a lockbox file and it runs into an Error Error Message: Transmission header amount disagrees with sum of receipt amounts Even though, Record 8 & 9… -
Is there a way to change the format of 'Export to Excel' in the UI from .xls to .xlsx?Currently, when we execute the 'Export to Excel' button from the UI in Oracle fusion. The file format generated is .xls. We want to know if there is a possibility to cha…
-
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …
-
Correcting Customer profile in BULK using SOAP API or PL/SQL APISummary: Hi, SOAP API https://servername/fscmService/ReceivablesCustomerProfileService?WSDL has only update operation where as UI has 2 options like Insert and Correctio…
-
Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log…
-
This Feature is not AvaiableSummary: Our collections has stategy feature enabled and it ran for one customer.Now startegy is not getting assigned .Log is mentioning Feature is not avaiable although…
-
Initialize and Load Collections Metrics ending in error due to missing geography membersHi Team, We are getting error when running the Initialize and Load Collections Metrics process saying that the error is due to missing geography members. Can someone ple…