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Receivables & Collections
Discussion List
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Receipt Accounting Error: The account on the gain or loss line is invalidSummary: Receipt Accounting Error: The account on the gain or loss line is invalid. Getting this error though we are not using multi-currency. Gain/Loss account on Recei… -
How to print multiple invoices in one single document using print receivables transactionsSummary: Our Customer is looking to print multiple AR invoices in one single document . Currently print receivables transactions prints each invoice separately. how to p…
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How to track email delivery status for the emails (invoice, dunning) sent to customers?Summary: Oracle Fusion Accounts Receivable (AR) sends high volumes of customer emails daily, such as Invoices, Customer Statements, and Dunning Letters. However, there i…
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Withdrawl disputeSummary: Customer wants to put invoices on dispute in Bulk and remove disputes too that will never be approved or rejected. Is this possible with an API? Content (please… -
Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…
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Purpose of Contact Responsibility Type 'ack' under the Customer Account Contact ResponsibilitySummary: Purpose of Contact Responsibility Type 'acknowledgement' under the Customer Account Contact Responsibility.
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How to access Bill Management landing page from Fusion home pageHI Team, We are not able to navigate to ‘Bill Management’ landing page from home page. We must change the link explicitly in browser address bar to open the Bill Managem…
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Standard sources are missing in the 'Manage Sources' under AR SLA setupsSummary: We are not abe to see a lot of transaction attributes in the 'Manage Sources' in Receivables SLA setup. I also ran the process 'Create and Assign Sources' but i…
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How to email Separate Remittance Advice to customers for Receivables refundsSummary: Hi all, We issue customer refunds from Receivables (Issue Refund on credit memos / receipts), which create payment requests in Payables. We'd like the Separate …
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DAS2 Report: Missing Legal entity and Legal reporting unit in the parameter LOVsSummary: Trying to execute the The DAS2 Extract File report for France is missing Legal entity and Legal reporting unit in the parameter LOVs. I have followed the Oracle…
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What best solution for receipt was remitted in wrong bank and i want to remit them in another bankSummary: I need advice or workaround for receipts was remitted in wrong bank and i want to remit them in another bank The receipts status now on receivable fusion was re…
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Maintaining AR Aging BucketsSummary: Content (please ensure you mask any confidential information): Hi there, We have a requirement to maintain 10 aging buckets for AR collections. The maximum buck…
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Billing Plan ARSummary: Content (please ensure you mask any confidential information): Hi All When we have two separate recurring billing plans for the same customer, with different pl…
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when adding transactions in receipt error appearsThe sum of debits and credits are out of balance. This action was blocked to avoid inaccurate accounting entries. (AR-855267) -
Credit Management and we cannot make a Case Folder reach a status RejectedWhen a Case Folder is created from a sales order that fails credit check, the folder opens with status NEW. After assigning myself as Credit Analyst and adding a valid r…
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Oracle Fusion Receivables Lockbox – Applying Multiple Invoices to a Single ReceiptSummary: Title: Oracle Fusion Cloud Receivables – Lockbox Receipt Number and Multiple Invoice Applications Please advise how to configure Oracle Fusion Cloud Accounts Re…
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Project Contracts invoice to Receivables: "Location of Final Discharge"Description: We use Oracle Fusion Project Contracts / Project Billing, and contract invoices are transferred to Receivables via Import AutoInvoice. We need the Location …
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …
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Dispute Functionality to stop the workflow after approvalHi, We are working towards to integrate Sales force to Oracle disputes where the requirement is to bring all the disputes in in Oracle and defaulted to approved as colle…
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Unable to restrict user to create Debit memoUnable to restrict the user to create Debit memo separately if we remove the privilege it will remove the Invoice transaction type as well, this need to be addressed.
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Is it possible to associate two service providers to one customer account for outbound xml messagingWe have multiple legal entities that share customer accounts, both legal entities need to be able to send xml outbound files, each legal entity has its own service provi…
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Is it possible to update AR Invoice RemitToAddress via REST API ?Trying to update AR Invoice RemitToAddress via REST API and got a response with the updated RemitToAddress in Postman but in UI/Application it looks empty. Is it possibl…
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How to redirect Bill Management customers to Bill Management URLSummary: How to redirect Bill Management customers back to Bill Management URL rather than our internal. We recently set up Bill Management portal for customers. When th…
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Can we implement Intended Use Feature without affecting Project Portfolio Management(PPM) tax rates?Summary: We currently use Project Portfolio Management (PPM) and interested to implement Intended Use Feature for our Creditable Withholding Taxes(CWT) in AR Module. How…
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Is it possible to apply a manual credit memo to Global Intercompany AR invoice through FBDISummary: Is it possible to apply a manual credit memo to Global Intercompany AR invoice through FBDI? Content (please ensure you mask any confidential information): Vers…
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Setup Direct Debit in Oracle FusionSummary: Steps to Setup Direct Debit in Oracle Fusion Content (please ensure you mask any confidential information): Is there is any specific documentation that can guid…
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Unable to schedule "Create Customer Statement" ESS JobHi, When the "Create Customer Statement" ESS job is scheduled, the Statement Date and As-of Date is not getting incremented automatically. Due to which, Business is unab…
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23B: Manage Customers Telephone Number sometimes Displayed as AsterisksSummary: On Manage Customers, the Telephone number at account level is sometimes displayed as asterisks rather than showing the number. Content (required): On Manage Cus… -
get receivable debit memo using rest apiDear all, I need to get all bills receivable transactions that have a debit memo class. I found the rest API for receivable invoices and receivable credit memos. How can…
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Can you create a debit memo with multiple lines using debit memo API?We are trying to create a debit memo using createDebitMemo API service We are able to create a debit memo using this service for a single line item. But when we try to s…