Customer Programs
Discussion List
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…J. McCracken 24 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Credit Only Order - Invoice with negative amount created positive accruals.https://us.v-cdn.net/6034893/uploads/OZ34UK02B3CW/credit-only-order-creating-positive-accruals.docx Summary: An Order/ invoice with negative amounts has been imported in…J. McCracken 12 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and …Victor Martin 108 views 14 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Is there a way to restrict the accruals being rounded off to 2 decimal pointsSummary: Customer prorgam accruals baseed on invoiced sales orders are currently rounded off to 2 decimal points. Example: Program Rebate = 0.25% Total Invoiced Value = …Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Do we need the Sales orders for customer Programs to work in ChRM Or it can work with AR invoiceDo we need the invoiced/closed Sales orders to be imported in order management for customer Programs to work in ChRM ( i.e creation of accruals and claims) Or it can wor…
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Create Claims Settlement with AP Invoice with multiple payment lines for same supplierSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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Retrospective method calculations for Customer Volume programsSummary: Hi, I need assistance in understanding retrospective calculations for the customer volume program. I have done testing as table below, imported 4 invoices one a…Sandeep Adatrow 1 view 2 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information…Sriman Ravi Narayan 11 views 4 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management -
Customer rebates driven by order type and sourceSummary: Order management receives sales orders from several third-party sources. Sales orders are also categorized into different order types. Can these source and orde…Sriman Ravi Narayan 1 view 1 comment 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Journal Description for Customer Accrual - Invoice and sales order not listed as a sourceSummary: Invoice and sales order not listed as sources in Manage Description Rules: Channel Revenue Management for Customer Accrual Event. Requirement is to include thes…
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Create Accrual Channel Batch error out after configuring the custom qualifierSummary: Hi Ranjith, Shankar, Create Accrual Channel Batch error out after configuring the custom qualifier.This is for sell side. Attached is the doc for custom qualifi…
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Feasibility of using Customer Program for multiple BUSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to use Customer Programs for multiple Business…
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How to Remove the Indirect Sales tab in Customer channel management?Summary: Can we remove the the "Indirect Sales" tab in Customer channel management? Customer is not using this feature. Not sure if a setting has caused this to appear b…
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Is there a maximum number of records that Load Transactions and Create Accruals can process?Summary: Client has extremely high volume of Sales Orders lines that will be invoiced each day and then Accruals will be created using Create Accruals for Channel Batch.…
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Create Claims Settlement with AP Invoice with multiple payment lines for same partnerSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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How to get All customerbalances by BillTo using /cjmRest/channelCustomerProgramCheckbookBalances?Summary: Using Get /fscmRestApi/cjmRest/channelCustomerProgramCheckbookBalances, with download Parameter DataForCode=ORA_BILL_TO_BAL, the Response body is "You must ente…
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Program Type column is not available on the Program search results screenSummary: Hi Team, In 25D we are seeing Program type column is not available in the program search results screen and it is optional in Claims screen as shown in screensh…
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Accruals Not Generated for Program with "Order Line Type" Qualifier in Channel Revenue ManagementSummary: We are encountering an issue in Oracle Channel Revenue Management , accruals are not generated for a program that uses the "Order Line Type" as an additional qu…Sandeep Gutha 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Restrict items based on Business unitSummary: Can the items be restricted by business unit when creating a program? Content (please ensure you mask any confidential information): Version (include the versio…Sandeep Adatrow 31 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Load Transaction ESS job completing in WarningSummary: Team, Load Transactions ESS job is completing in warning. There is no details reason mentioned in the log file. It is happening for one business unit and not wo…
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Accruals are not generated for invoicesSummary: Hello all, Accruals are not generated for invoices when they are imported through Load Transactions. we noticed subprocess "Create Accruals for Channel Batch: C…
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Delay in email notification after the program approvalSummary: Hi, We’re experiencing delays with email notifications for program approvals. After a program is approved, the creator receives the notification email 4–5 hours…
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customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…
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What is the exact ESS job name required for CHRM FBDI import when using OIC and ERP Adapter with UCMHi Everyone, We are working on a file-based integration(FBDI) using Oracle Integration Cloud (OIC), where we attempt to upload a CSV file to the UCM server to push data …