Customer Programs
Discussion List
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channelCustomerCheckbookBalances API - Exclusive Filters for ProgramName and AccrueToCustomerSummary: Hello, REST API /fscmRestApi/cjmRest/channelCustomerCheckbookBalances is not allowing filtering by ProgramName when respective DataForCode is set to ORA_CUSTOME… -
Feasibility to have Accrual imported for Submitted/ Booked sales orderSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to have the Accruals created against the custo…
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Do we need the Sales orders for customer Programs to work in ChRM Or it can work with AR invoiceDo we need the invoiced/closed Sales orders to be imported in order management for customer Programs to work in ChRM ( i.e creation of accruals and claims) Or it can wor…
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Create Claims Settlement with AP Invoice with multiple payment lines for same supplierSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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How to create Account based on Order Type to drive Location segment? Ordertype is not a source n slaSummary: How can we write the account rule to set the priority on which mapping set to use, based on order type? Order type doesn't appear to be a source for the custome…
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Is there a way to restrict the accruals being rounded off to 2 decimal pointsSummary: Customer prorgam accruals baseed on invoiced sales orders are currently rounded off to 2 decimal points. Example: Program Rebate = 0.25% Total Invoiced Value = …Mathew Thomas93 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…J. McCracken 21 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Credit Only Order - Invoice with negative amount created positive accruals.https://us.v-cdn.net/6034893/uploads/OZ34UK02B3CW/credit-only-order-creating-positive-accruals.docx Summary: An Order/ invoice with negative amounts has been imported in…J. McCracken 16 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and …Victor Martin 111 views 14 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Retrospective method calculations for Customer Volume programsSummary: Hi, I need assistance in understanding retrospective calculations for the customer volume program. I have done testing as table below, imported 4 invoices one a…Sandeep Adatrow 2 views 2 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information…Sriman Ravi Narayan 11 views 4 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management -
Customer rebates driven by order type and sourceSummary: Order management receives sales orders from several third-party sources. Sales orders are also categorized into different order types. Can these source and orde…Sriman Ravi Narayan 2 views 1 comment 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Journal Description for Customer Accrual - Invoice and sales order not listed as a sourceSummary: Invoice and sales order not listed as sources in Manage Description Rules: Channel Revenue Management for Customer Accrual Event. Requirement is to include thes…
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Create Accrual Channel Batch error out after configuring the custom qualifierSummary: Hi Ranjith, Shankar, Create Accrual Channel Batch error out after configuring the custom qualifier.This is for sell side. Attached is the doc for custom qualifi…