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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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Manual adjustment allows to create adjustments for the customer which is not setup in the programSummary: While creating adjustments we see that we are able to select a different customer that is not setup in the program and still adjustments get created. Ideally sy… -
Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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How to identify the sales order numbers or AR invoice in general accounting entriesSummary: Hi , we have request from business to see transaction details like Invoice number or sales order numbers in general accounting entries for Program accruals. ple…
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Does supplier Ship and Debit works with CPQ Pricing?Summary: Does supplier Ship and Debit works with CPQ Pricing instead of Fusion Pricing? Content (please ensure you mask any confidential information): For setting up Sup…
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Accrual calculation excluding a specific attribute based discountHi All, We have a requirement to calculate accrual for invoiced sales orders from unit selling price but excluding a specific attribute based discount. The attribute bas…
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
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What is the Oracle Recomended workaround for backdated accrualsSummary: A newly created customer promotional program from 01 jan - 31 dec 2025 based on sales order data from 01 jan is eligible for a discount of 2% for ALL items for …
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Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
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Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…
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Can we restrict supplier in search for customer claim AP settlementSummary: We have an requirement from client that while settling customer claims via AP settlement method can we restrict suppliers , so that when we search we get suppli…
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Supplier Trade profiles not have option to default payment methodSummary: As per the client process and requirements , they will receive AP credit memo not only they do AP Debit payment. Hence if in case we have to create custom settl…
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…
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Channel Batch Transaction import failing for Supplier Invoice with custom qualifier valueCreated custom qualifier for supplier rebates to achieve one of our clients requirement , to generate the accruals with that qualifier tried loading Channel Batch transa…
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Customer rebate accrual calculation collectively for a group of customersWe have defined a customer volume program with the following Tiers 0-500k - 1% Rebate 500-1MN - 2% Rebate 1MN+ - 3% Rebate We have added three customers in that program …
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Manage Batches is not giving me an option to delete the open batch in channel revenue managementHi All, How can we delete the batch loaded in Channel revenue management? Kindly share the steps to purge or delete the data. Appreciate your support. Thanks, Anisha -
The item's user-defined attribute in customer rebate program type -Customer Volume ProgramSummary: The requirement is to use the item user-defined attribute in the product rules in the program definition. The attribute works for the program type 'Customer Pro…
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Need to Derive product segment for accounting from item category on customer rebate programSummary: As part of the client's account string, one of the segments is product which aligns with the Item Categories used on the customer rebate program. Item category …
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Supplier mass rebate adjustmentSummary: Is there way to perform mass rebate adjustment for supplier accruals? Content (please ensure you mask any confidential information): Version (include the versio…
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Customer Promotional program approval workflow failing when lumpsum program approval rule existsSummary: Customer is using both Lumpsum Program & Customer Promotional Program The Lumpsum Program approval is based on Task.payload.getCustomerProgramResponse.result.lu…
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Earned accruals export doesn't not show the adjustment detailsSummary: Hi, We are exporting the Earned Accruals to excel from program checkbook and the excel shows the sales invoice details details associated to it . However, it do…
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Submitted Claim in Settlement Pending Status is not displayed in Settle Customer ClaimsSummary: I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run…
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…
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Accrue for Tier 1 with 0% accrual.. Client wants to accrue prior to giant adjustment AccrualSummary: Client has the following Volume Rebate Program Tiers: 0-500k 0% 500k-1M 2% 1M+ 3% Scenario: It will takes months for the customer to reach the 500k minimum amou…
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customer channel checkbook tablesSummary: Hi, May I know the underlying tables where checkbook information fetches data? are they belonging to ChRM or Finance modules? Or are there calculated values whi… -
Program name search does not workSummary: For customer channel programs, in redwood UI you have the list of all programs created. If I search by specific program name, it does not work. I can filter by …
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Channel customer checkbook balances API failing in VBAFE: You must enter the DataForCode or DataForSummary: I enter the service host but still get the error attempting to download. I have all the security required. What needs to go into DataForCode DataFor Attribute R…
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REST API Customer Claim created successfully but cannot see it in UISummary: Hi, I have created a customer claim using REST API. It says claim has been created successfully and can see in response the Claim number. See attached request a…