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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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Accounting entries are not created for Non-promotional claim using custom settlement methodSummary: Accounting entries are not created for Non-promotional claim using custom settlement method Steps to reproduce: 1. Add a new custom settlement method to the ORA… -
Open Non Invoice Deduction Conversion from EBS to FusionSummary: What is the approach to convert open non invoice deductions (claim investigations) from EBS to Fusion Content (please ensure you mask any confidential informati…
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Create Claims Settlement with AP Invoice with multiple payment lines for same supplierSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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Creating charge components of QP_ACCRUAL type for SHIP & DEBITAll, We have and issue in calculating accruals for Program in CHRM module for Ship & Debit types All the orders are created from CPQ and the pricing source is also from …
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Retrospective method calculations for Customer Volume programsSummary: Hi, I need assistance in understanding retrospective calculations for the customer volume program. I have done testing as table below, imported 4 invoices one a…
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information… -
unable to settle a claim between related customer on Claims pageSummary: We have two customers which are related to each other Content (please ensure you mask any confidential information): Customer 1 has a claim (deduction) and the …
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Moved: What is the Max number of records that can be displayed in Review Subledger Journal EntriesThis discussion has been moved.
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Calendar requirement for Customer accruals in Channel SettingsSummary: As of 25B, the Calendar maintained in Channel Setting for Customer accrual must begin Jan 1 and end Dec31. This is a new restriction. We were able to set the ca…
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Feasibility to have Automatic Claim Settlement processSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to settle the Customer claims automatically ag…
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Supplier Rebate Program Creation Error using VBAFEWhen creating supplier rebate program using VBAFE (Visual Basic Add in for Excel) then getting error message as mentioned below I am filling up 2 sheets - Channel Progra…
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Supplier Rebate Program creation issueHello Experts I am using the VBAFE for creating supplier rebate program in the application. I have filled up the data for the required fields in Channel Programs sheet a…
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Supplier Rebate Connection ErrorSummary: I am trying to establish the visual basic connection for my UAT instance and getting the below error - The operation failed due to an internal server error. Con…
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Automatic Claim creationUnable to create Claims Automatically. expectation is to create a claim automatically once we apply a receipt to an Invoice and if the remaining invoice amount is in thr…
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Reverse journal entry option is not available. Am I missing security or what is the cause?Summary: Client needs to reverse the journal entries for a journal batch. The options to Reverse Batch and Reverse Journal are not available. Are we missing some role or…
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Customer rebates driven by order type and sourceSummary: Order management receives sales orders from several third-party sources. Sales orders are also categorized into different order types. Can these source and orde…
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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CHRM: unable to select write-off adjustment type while processing deduction claimI mapped write-off adjustment to claim type. but while processing claim, system not allowing me to select adjustment type receivable activity, only receivable activities…
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How to net a Deduction with Overpayment of Unrelated CustomersSummary: How to net a Deduction with Overpayment of Unrelated Customers Content (please ensure you mask any confidential information): Is there any option to process/app… -
Is it possible to net a deduction and overpayment for related customersSummary: If Customer A & B are related customers, Is it possible to settle the deduction of Customer A with the overpayment of customer B ? Content (please ensure you ma…
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Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Journal Description for Customer Accrual - Invoice and sales order not listed as a sourceSummary: Invoice and sales order not listed as sources in Manage Description Rules: Channel Revenue Management for Customer Accrual Event. Requirement is to include thes…
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Not able to accrue an order with EUR currency to a Channel Program with USD through Channel BatchSummary: If the sales order is in EUR and Channel Program is for USD (As settlement needs to be in USD), can the sales order be accrued to this program with USD currency…
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Create Accrual Channel Batch error out after configuring the custom qualifierSummary: Hi Ranjith, Shankar, Create Accrual Channel Batch error out after configuring the custom qualifier.This is for sell side. Attached is the doc for custom qualifi…
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Feasibility of using Customer Program for multiple BUSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to use Customer Programs for multiple Business…
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How to Remove the Indirect Sales tab in Customer channel management?Summary: Can we remove the the "Indirect Sales" tab in Customer channel management? Customer is not using this feature. Not sure if a setting has caused this to appear b…
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How to remove "My claims" options in the Deductions and Settlement pageSummary: How to remove "My claims" options in the Deductions and Settlement page Content (please ensure you mask any confidential information): Is there a way to customi…
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Is there a maximum number of records that Load Transactions and Create Accruals can process?Summary: Client has extremely high volume of Sales Orders lines that will be invoiced each day and then Accruals will be created using Create Accruals for Channel Batch.…
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Create Claims Settlement with AP Invoice with multiple payment lines for same partnerSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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Import Activity Sometimes Ends in COMPLETE_WITH_ERRORS With No Error Report — What Could Cause This?Summary: We are seeing an intermittent issue with Import Management (object: ChannelBatchTransaction). Occasionally, an Import Activity ends in: Status = COMPLETE_WITH_E…