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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w… -
Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …
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What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …
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All the catalogs are not available in Channel SettingsSummary: Hi Team, In the customer channel catalog setting we are not able to see all the catalogs available. Do we need to add these catalogs in any setup. Content (plea…
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Load Transaction ESS job completing in WarningSummary: Team, Load Transactions ESS job is completing in warning. There is no details reason mentioned in the log file. It is happening for one business unit and not wo…
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Unable to see the Promotion details in SalesSummary: Have created the PRogram and specific to a Customer, but during sales order i am not able to see any incentives/ promotion details. Content (please ensure you m… -
How to remove Catalog from Pricing parameters?Summary: In Manage Pricing parameters, we are trying to remove a catalog from the Product catalogs parameter. When attempting to delete we are prompted with an error "Ca…
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
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Channel Revenue ManagementI have a question where when we are creating supplier programs for rebate accruals - do we have an excel upload feature where we can load all the items and the associate…
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How is currency conversion rate type defaulted for Channel revenue management Supplier InvoicesWe want to understand how currency conversion rate type get defaulted when Channel programs and accruals are created in currencies different than the functional currency…
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How to transfer attachments from Channel Claims to AR/AP InvoiceSummary: How to transfer attachments from Channel Claims to AR/AP Invoice Content (please ensure you mask any confidential information): We have a requirement to transfe…
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Customer trade profile creation for all customersIs there any current or in future release which will have ability to create customer trade profile for group of customers or all customers instead of creating for each. …
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Submitted Claim in Settlement Pending Status is not displayed in Settle Customer ClaimsSummary: I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run…
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Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting FlagSummary: Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting Flag Content (please ensure you mask any confidential information): Whenever we…
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How to delete Claims without CancellationSummary: How to delete Claims without Cancellation Content (please ensure you mask any confidential information): We are looking to delete claims till the time it is not…
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Purge channel batch from Import ActivitiesHow to Purge channel batch from Import Activities which are completed with errors? When try to upload file ….example in the above screenshot…from the batch "SCRB1" , I g…
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SLA to derive location segment for customer accrualsSummary: Client has requirement to update the location segment for the customer accrual JE based on the inventory org of the sales order line (org where the product ship…
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Promotional Settlement Type is asking for supplier detailsSummary: Hi Team, We are creating a manual claim and trying to associate it to a customer program by selecting Settlement type as promotional. When we try to add the set…
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Accruals are not generated for invoicesSummary: Hello all, Accruals are not generated for invoices when they are imported through Load Transactions. we noticed subprocess "Create Accruals for Channel Batch: C…
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Ability to Auto Approve if the submitter and Approver are sameSummary: In Channel revenue management Channel Claims Approval Task, we are looking for a auto approval feature if the submitter and approver are the same. Can this be a…
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What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALLSummary: What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALL I am trying to query all records in the CJM_DOCUMENT_HEADERS_ALL for a…
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Ability to export Program from UISummary: Ability to export Program and Claims from UI Content (please ensure you mask any confidential information): We are looking to export the Programs from UI simila…
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How does the customer profitability impacted due to Sell side Channel revenue programs?Typically, the customer promotions rebates accruals and claim generation happen at a later date ( post invoicing of Sales order). How and when does the customer rebates …
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Unable to search item in volume programsSummary: Unable to search items in volume programs. The same item is searchable in other programs/types, Lumpsum, and Customer Promotion. Content (please ensure you mask…
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How to adjust accruals for volume based program?Volume based programs do not allow manual adjustments to correct accrual balances. What is the work around for this? For ex, Would we create a manual journal entry again…
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Settle Customer Claims - Unexpected error. An unexpected error has occurred.Summary: When running Settle Customer Claims, We are getting: Unexpected error. An unexpected error has occurred. No further information is given. Any guidance on what t…
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Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Sales person & Purchase Order details missing in the Program earned extractSummary: We have created sales order with the sales person information and PO number and used this sales order to create accruals for a customer program. The accruals ar…
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How to automatically apply Credit Memos created from Promotional ClaimsSummary: Is there a way to have Credit Memos created from Promotional Claims automatically applied to AR Transactions? The client has Claims which is settled via Credit …