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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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Feasibility of Copying/ Duplicating the Customer Program or RuleSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to copy the Customer Programs , on the Redwood… -
CHRM Generic Questions related to DeductionsShankar-B-Oracle / Ranjith Sundaram-Oracle Can you please help me with the following queries related to deductions What is the Character Limit for Customer Reference in …
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How Accrual or Incentive details gets stored on OrderRaised below thread but not sure can't add more comments are follow up on the thread How Accrual or Incentive details gets stored on Order — Cloud Customer Connect
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How Accrual or Incentive details gets stored on OrderSummary: All orders are created from CPQ using Create Order API, for Ship&Debit, Accrual information is not picked due to QP_Accrual (Charge component) are not stored. N…
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Create Accruals for Channel BatchSummary: Create Accruals for Channel Batch ESS is erroring and doesnot give details of the error. 01. CSV file is imported sucessfully 02. Ran Create Accruals for Channe…
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Only programs where I am the owner ar displayed when Using VB Excel Add in to Get Program BalancesSummary: Using VB Excel add in to get Channel Customer Checkbook balances, only the programs where i am the owner are fetched. I need all of the customer program blanace…
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Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I … -
For Channel Revenue management DFF value is not picking up for * positionsSummary: For Channel Revenue management SLA from DFF value is not picking up for * positions Content (please ensure you mask any confidential information): Version (incl…
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Inquiry on Limiting Customer Earnings in Oracle Channel Revenue ManagementSummary: We are currently implementing Channel Revenue Management on the Sell Side to manage Customer Rebates. As part of our requirements, we need to enforce a maximum …
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Using VB Excel Add in to create Manual Adjustments, not possible to create with ItemSummary: Using VB Excel Add in to create Manual Adjustments, it does not appear possible to create with manual adjustment with Item as the Manual Adjustment number on th…
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What is the recomended approach for cross currency Non Invoice - deductions ?Summary: Business Unit currency is USD Invoice is for 100 USD & the Payment Receieved is 100 CAD Receipt created for 100 CAD (which after converting to USD is approx 73 …
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Feasibility to have Automatic Claim Settlement processSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to settle the Customer claims automatically ag…
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Feasibility of using "Customer" as filter in Customer programsSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to fetch the Programs available for the Custom…
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Feasibility of Managing Forecasted Accruals in Channel Revenue Management (Sell Side)Summary: We are in the process of implementing Channel Revenue Management on the Sell Side to support customer rebate programs. A key requirement is the ability to manag…
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3 Journal Entries created totaling $20 during settlement. Only 1 line on the promo claim for $20Summary: Promotional claim is settled for $20. The subledger journal entries created are $6, $6, and $8 for the manual claim settlement from $20. Content (please ensure …
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when adding a note, the author is a random series of characters, should be the user name.Summary: Hi, When we added a note to the customer programs under note and attachments it shows Authored by as some random name. is it supposed to show the username of th…
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…
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Ability to show Ship to Site number for Customers on a Customer ProgramSummary: Looking for the ability to show Ship to Site number when adding multiple Customer ship to sites for Program. Currently, you can only see the Site number when th…
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Can we customize the BPM approval rules for claimsSummary: We have predefined attributes currently to define the claim approval rules , but clients has the requirement of approving claims based on branch/location attrib…
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
Customer Program did not calculate AccrualWe have a customer volume program defined with the following rebates: 0 - 500,000 - 0% rebate 500,000 - 1,000,000 - 1% rebate We created a sales order for $400,000 and i…
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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Unable to search item in volume programsSummary: Unable to search items in volume programs. The same item is searchable in other programs/types, Lumpsum, and Customer Promotion. Content (please ensure you mask…
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Manual adjustment allows to create adjustments for the customer which is not setup in the programSummary: While creating adjustments we see that we are able to select a different customer that is not setup in the program and still adjustments get created. Ideally sy…
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…
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Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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How to identify the sales order numbers or AR invoice in general accounting entriesSummary: Hi , we have request from business to see transaction details like Invoice number or sales order numbers in general accounting entries for Program accruals. ple…
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Does supplier Ship and Debit works with CPQ Pricing?Summary: Does supplier Ship and Debit works with CPQ Pricing instead of Fusion Pricing? Content (please ensure you mask any confidential information): For setting up Sup…
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Accrual calculation excluding a specific attribute based discountHi All, We have a requirement to calculate accrual for invoiced sales orders from unit selling price but excluding a specific attribute based discount. The attribute bas…
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…