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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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What is the Oracle Recomended workaround for backdated accrualsSummary: A newly created customer promotional program from 01 jan - 31 dec 2025 based on sales order data from 01 jan is eligible for a discount of 2% for ALL items for … -
Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
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Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…
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Can we restrict supplier in search for customer claim AP settlementSummary: We have an requirement from client that while settling customer claims via AP settlement method can we restrict suppliers , so that when we search we get suppli…
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Supplier Trade profiles not have option to default payment methodSummary: As per the client process and requirements , they will receive AP credit memo not only they do AP Debit payment. Hence if in case we have to create custom settl…
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…
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Channel Batch Transaction import failing for Supplier Invoice with custom qualifier valueCreated custom qualifier for supplier rebates to achieve one of our clients requirement , to generate the accruals with that qualifier tried loading Channel Batch transa…
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Customer rebate accrual calculation collectively for a group of customersWe have defined a customer volume program with the following Tiers 0-500k - 1% Rebate 500-1MN - 2% Rebate 1MN+ - 3% Rebate We have added three customers in that program …
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Manage Batches is not giving me an option to delete the open batch in channel revenue managementHi All, How can we delete the batch loaded in Channel revenue management? Kindly share the steps to purge or delete the data. Appreciate your support. Thanks, Anisha -
The item's user-defined attribute in customer rebate program type -Customer Volume ProgramSummary: The requirement is to use the item user-defined attribute in the product rules in the program definition. The attribute works for the program type 'Customer Pro…
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Need to Derive product segment for accounting from item category on customer rebate programSummary: As part of the client's account string, one of the segments is product which aligns with the Item Categories used on the customer rebate program. Item category …
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Supplier mass rebate adjustmentSummary: Is there way to perform mass rebate adjustment for supplier accruals? Content (please ensure you mask any confidential information): Version (include the versio…
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Customer Promotional program approval workflow failing when lumpsum program approval rule existsSummary: Customer is using both Lumpsum Program & Customer Promotional Program The Lumpsum Program approval is based on Task.payload.getCustomerProgramResponse.result.lu…
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Earned accruals export doesn't not show the adjustment detailsSummary: Hi, We are exporting the Earned Accruals to excel from program checkbook and the excel shows the sales invoice details details associated to it . However, it do…
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Submitted Claim in Settlement Pending Status is not displayed in Settle Customer ClaimsSummary: I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run…
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…
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Accrue for Tier 1 with 0% accrual.. Client wants to accrue prior to giant adjustment AccrualSummary: Client has the following Volume Rebate Program Tiers: 0-500k 0% 500k-1M 2% 1M+ 3% Scenario: It will takes months for the customer to reach the 500k minimum amou…
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customer channel checkbook tablesSummary: Hi, May I know the underlying tables where checkbook information fetches data? are they belonging to ChRM or Finance modules? Or are there calculated values whi… -
Program name search does not workSummary: For customer channel programs, in redwood UI you have the list of all programs created. If I search by specific program name, it does not work. I can filter by …
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Channel customer checkbook balances API failing in VBAFE: You must enter the DataForCode or DataForSummary: I enter the service host but still get the error attempting to download. I have all the security required. What needs to go into DataForCode DataFor Attribute R…
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REST API Customer Claim created successfully but cannot see it in UISummary: Hi, I have created a customer claim using REST API. It says claim has been created successfully and can see in response the Claim number. See attached request a…
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What is the best approach to create an accrual for fixed amount every month for a customerSummary: The client requirement to create an Accrual for a fixed amount every month for a Customer. Now the customer may have more than one promotion for different durat…
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Creating charge components of QP_ACCRUAL typeAll, We have and issue in calculating accruals for Program in CHRM module for Ship & Debit types All the orders are created from CPQ and the pricing source is also from …
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Do Sales Order Customer Qualifier only apply to SSD programs? Does it work with Load Invoiced SOs?Summary: Do Sales Order Customer Qualifier only apply to SSD programs? Does it work with Load Invoiced Sales orders? We want to use sales order EFF as custom qualifier a…
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Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting FlagSummary: Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting Flag Content (please ensure you mask any confidential information): Whenever we…
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Qualify Supplier Ship and Debit Program based on Requested Arrival DateHi Everyone, We have a requirement to qualify Date Context SSD programs based on the Requested Arrival Date on the Sales Order. However, as per the standard Ship and Deb…
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How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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source claim number is not AP invoice numberSummary: So when creating a manual claim for Customer Channel programs we enter "source Claim number" as the supplier invoice number. It is supposed that AP invoice is c…