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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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What custom qualifiers are supported with Customer Promotion Program and Customer Volume ProgramSummary: What custom qualifiers are supported with Customer Promotion Program and Customer Volume Program? The elibility attributes read as Customer, Bill To, Ship To, O… -
channelCustomerCheckbookBalances API doesn't return any dataSummary: I am trying to use /fscmRestApi/cjmRest/channelCustomerCheckbookBalances?DataForCode=ORA_CUSTOMER_BAL&BusinessUnit=****, but it's not returning any info that I …
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How to auto approve a Customer Claim when the submitted user is part of the approval group?In customer claim approvals, we have configured parallel approval rules in which approval groups are assigned based on the BU, Claim Value and Claim Reason. The submitte…
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Customer program Header DFF values not used for Create AccountingSummary: I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not us…
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w…
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How to transfer attachments from Channel Claims to AR/AP InvoiceSummary: How to transfer attachments from Channel Claims to AR/AP Invoice Content (please ensure you mask any confidential information): We have a requirement to transfe…
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Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …
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What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …
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All the catalogs are not available in Channel SettingsSummary: Hi Team, In the customer channel catalog setting we are not able to see all the catalogs available. Do we need to add these catalogs in any setup. Content (plea…
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Unable to see the Promotion details in SalesSummary: Have created the PRogram and specific to a Customer, but during sales order i am not able to see any incentives/ promotion details. Content (please ensure you m… -
How to remove Catalog from Pricing parameters?Summary: In Manage Pricing parameters, we are trying to remove a catalog from the Product catalogs parameter. When attempting to delete we are prompted with an error "Ca…
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
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How is currency conversion rate type defaulted for Channel revenue management Supplier InvoicesWe want to understand how currency conversion rate type get defaulted when Channel programs and accruals are created in currencies different than the functional currency…
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Customer trade profile creation for all customersIs there any current or in future release which will have ability to create customer trade profile for group of customers or all customers instead of creating for each. …
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How to delete Claims without CancellationSummary: How to delete Claims without Cancellation Content (please ensure you mask any confidential information): We are looking to delete claims till the time it is not…
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Purge channel batch from Import ActivitiesHow to Purge channel batch from Import Activities which are completed with errors? When try to upload file ….example in the above screenshot…from the batch "SCRB1" , I g…
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SLA to derive location segment for customer accrualsSummary: Client has requirement to update the location segment for the customer accrual JE based on the inventory org of the sales order line (org where the product ship…
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Promotional Settlement Type is asking for supplier detailsSummary: Hi Team, We are creating a manual claim and trying to associate it to a customer program by selecting Settlement type as promotional. When we try to add the set…
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Accruals are not generated for invoicesSummary: Hello all, Accruals are not generated for invoices when they are imported through Load Transactions. we noticed subprocess "Create Accruals for Channel Batch: C…
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Ability to Auto Approve if the submitter and Approver are sameSummary: In Channel revenue management Channel Claims Approval Task, we are looking for a auto approval feature if the submitter and approver are the same. Can this be a…
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What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALLSummary: What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALL I am trying to query all records in the CJM_DOCUMENT_HEADERS_ALL for a…
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Ability to export Program from UISummary: Ability to export Program and Claims from UI Content (please ensure you mask any confidential information): We are looking to export the Programs from UI simila…
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How does the customer profitability impacted due to Sell side Channel revenue programs?Typically, the customer promotions rebates accruals and claim generation happen at a later date ( post invoicing of Sales order). How and when does the customer rebates …
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How to adjust accruals for volume based program?Volume based programs do not allow manual adjustments to correct accrual balances. What is the work around for this? For ex, Would we create a manual journal entry again…
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Settle Customer Claims - Unexpected error. An unexpected error has occurred.Summary: When running Settle Customer Claims, We are getting: Unexpected error. An unexpected error has occurred. No further information is given. Any guidance on what t…
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Sales person & Purchase Order details missing in the Program earned extractSummary: We have created sales order with the sales person information and PO number and used this sales order to create accruals for a customer program. The accruals ar…
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How to automatically apply Credit Memos created from Promotional ClaimsSummary: Is there a way to have Credit Memos created from Promotional Claims automatically applied to AR Transactions? The client has Claims which is settled via Credit …
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Is custom settlement method applicable for deductions ?Summary: Custome settlement method as per the implementation guide is mentioned for manual claims. Can anyone confirm if there is an option to leverage it for settlement…
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How to generate AR Invoice against ClaimsSummary: How to generate AR Invoice against Claims Content (please ensure you mask any confidential information): We are trying to understand how to create AR Invoices a…