HR Help Desk

What exactly are "Households" at the Help Desk Case Mangement
Summary: I'd love to have an exact definition of the households at case management Content (required): I would like to know what exactly I can imagine as the so-called h…

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Vanessa_Mae007 101 views 6 comments 0 points Most recent by Prashanth Rayaprolu Jun 24, 2025 10:34AMHelp Desk
Can we add 'Tags' as a column to display on the Redwood Help Desk UI landing page.
Summary: As you might aware, Oracle has delivered Tags Functionality to classify Helpdesk requests in 24A. We have a requirement to display Tag as a column on the Redwoo…

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Vishesh Sharma 11 views 2 comments 0 points Most recent by Karen Florig Jun 23, 2025 3:48PMHelp Desk