User experience
Discussion List
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Issues with Create Appointment and Create Task in HRHD RequestSummary: 23B has introduced new functionality to 'Create Appointment' and 'Create Task' within HD Request. But they are disappearing after come out of the HD request pag… -
Next Gen HR Help Desk customer responses creating new tickets instead of attaching to originalSummary: When customers respond to Next Gen HR Help Desk emails, the response is creating a new ticket instead of getting captured in the original one. Content (please e…
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Disable Save button in Emergency contact page if relationship is Spouse and DOB is blankSummary: We want to disable the Save button if relationship value is 'Spouse' and DOB is blank. We were able to make the Save button disable if relationship is 'Spouse' …
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Progression job field in job page not bringing any valuesSummary: We are trying to complete the 'Progression job' field in job details page. Content (required): Progression job is a drop down field and no values are returning.… -
Redirect the user from the Task List to the Process Step in OGLSummary: Hi, I have a scenario in which the user initiates the process guide and, after completing step 02, is directed to follow a task list consisting of several proce…
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Broadcast/Communicate to Users not routinely logged in and without emailSummary: Our business case is based on the need to communicate company information and messages to employees working in assembly situations who do not routinely log into…
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Anyway to restrict a user from deleting a Simulation set?Summary Anyway to restrict a user from deleting a Simulation set?Content Hi Team, Is there any way we can restrict a user from deleting any simulation set while he can s…Renuka Soneja-154959 33 views 5 comments 1 point Most recent by Durgesh Pandit_ Supply Chain Planning and Collaboration -
Load Measures from Other PLansSummary: Can you pls answer the following questions about LMFOP- 1. When we have multiple source-target measures mentioned in single run of LMFOP what is the order of ex…BhuwanBDS 11 views 2 comments 0 points Most recent by Raj C -Oracle Supply Chain Planning and Collaboration
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Is there a way to customize gantt chart colours in Production ScheduleHello Is there a capability to customize colours on the gantt chart in the production schedule to differentiate between WOs, Resource Usage, downtime etc? If not, what d…Thushara Unnikrishnan 22 views 3 comments 0 points Most recent by M. Bolsinger-Oracle Supply Chain Planning and Collaboration
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Redwood Next Gen HRHD - Send a notification to the Primary contact when the request is created.Summary: We have a requirement to send an email to the primary contact when a Next Gen HR help desk request is created. Content (required): I have created the email temp…
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How to enable email notifications for a Service request status change?Summary: hi, I have a problem with email notification, I can't activate email notification on SR status change, while email notification works for a message exchange. Ho…
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Is it possible to hide attachment types in Help DeskSummary: We have three types of attachments but only want to keep one option. Content (please ensure you mask any confidential information): Create Help Desk Request > A…
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Release Note for Taleo 24B.0.1We are looking for the release notes of Taleo 24B.0.1 but we are unable to locate it and found in the Oracle Fusion that the last release note that they have provided wa…Angel Rosales 11 views 3 comments 0 points Most recent by Kathy DiPaola-Oracle Taleo Business Edition (TBE)
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Should you limit the number of steps and modules covered in a Process Guide or Smart Tip Asset?Summary: Is there a suggested best practice to the number of tips/steps a developer should keep their Smart Tips or Process Guides under? Additionally, does a Smart Tip … -
How can we use S&OP output to Replenishment Plan?Summary: This is observed that Demand Schedule Type=Sales and Operations is NOT available in Replenishment Planning plan option. Is there any way that output of S&OP Pla…RakeshOracle-Oracle 21 views 3 comments 1 point Most recent by RakeshOracle-Oracle Supply Chain Planning and Collaboration -
Remove Field Search functionalitySummary: We would like to know if it is possible to remove this "Search" option at the drop-down field. This field is an added custom field using the Choice List (Dynami…
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While doing a Transfer, the 'Assign To' field is not showing full list of Agents of the queue.Summary: We have noticed that the list of agents is only showing around 25 records. We need to understand if this is expected behavior or a bug. Additionally, we would l…Abhishek Raj 18 11 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Help Desk -
How the language package worksSummary: Hello, we are opening offices in Quebec and would like to understand how the language package works. We have read that the language package must be applied to a…
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How to transfer the cloud customer connect account from one business/company email ID to anotherSummary: Hello Oracle Experts! I am currently having a cloud customer connect account registered with my current company Email ID, if suppose I am moving out of this com… -
Email sent in a Help desk service request has a number appended at the bottomWhen we send an email via Compose > Response in a HR Helpdesk service request, there is a number appended at the bottom of the email, that looks like the image below. Wh…Sheetal Ravindra Shedbalkar 11 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Help Desk -
OGL guides not working in JourneysSummary: Since moving to 23C, OGL guides that previously worked in Journeys (specifically a series of smart tips) have suddenly stopped working. Content (required): Rese… -
OGL step condition for checkboxSummary: I would like OGL to "disable" the Save and Close button when a user has selected 'Personal Expense' for the template type AND the 'Personal' checkbox under item…
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Assign Ineligible User Popup coming in Health and Safety Assignment RulesSummary: While trying to click save in Health and Safety Assignment Rules in Risk Management, the below popup is coming ie., Assign Ineligible User? Please suggest way f…
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Is possible using REST API apply an Item to an existing Expense Report?Summary: The idea is clear: when we have an expense item created in our work area, we would need to apply it to an Expense Report created before. I have found in the doc…
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Remove Employee's Copy Help Desk RequestSummary: We have hidden the Copy Help Desk Request action for agents via Application Composer > Smart Actions. However, there is still that same action for employee. We …