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Assignment notifications stopped working?

edited Jan 10, 2014 5:43AM in Taleo Learn

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I have had a service request in since Tuesday (today's Friday) but Support cannot tell me if this is only affecting me or other users. Is anyone else seeing issues too? My scenario:

I use pre-established notifications for assignments in advance of due dates and after due dates. I gave a number of users an assignment on Dec 4, 2013 that is due today, Jan 10, 2104. The 14-day advance notification went to the users on December 27. The 7-day, 3-day, and 0-day (today) advance notifications, all of which would be since January 1, have not gone to the users' communication center or their email account (which would be expecetd since they are not even being notified within the LearnCenter.) No other notifications for other assignments assigned in 2014 have gone out either.

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