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Fields in User Properties Not Sticking

edited Nov 3, 2014 5:51AM in Taleo Learn

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Hi - I wanted to see if anyone else has expierenced this issue. I have also opened SR 3-9748334988 and SR 3-9538882381 to address this, but after two months have no information, workaround or fix.

We have no integrations set up or running. We do not currently use Dynamic Objects or Groups. I complete all tasks manually; adding courses, creating assignments and learning plans, assigning materials, running reports and update user properties.

In June two departments merged into one. Since June, I have had to manually change 40+ users profiles before every compliance report that I run because the new department name is not sticking. Department titles (and all other LMS user properties fields) will remain unti the user logs in again - which means that if they log in before I complete the other user's updates and then run the report - I will have to change them back and run the report again.

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