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Off The Record Reporting — Cloud Customer Connect
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Off The Record Reporting

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edited Sep 13, 2018 3:18PM in Communication Channels 2 comments

Content

Does anyone know how to report the number of times the "OTR" functionality is used during a given timeframe?

I am not able to locate any OTB reports and am having a difficult time finding anything in the DD.

Any suggestions or recommendations are greatly appreciated.

Version

OSvC 18A

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