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Trouble with BI Publisher Run-Time Error

Received Response
edited Sep 27, 2016 7:06PM in Taleo Learn 2 comments


I finally was able to download the BI Publisher, but when Word opened, I'm getting an error.


After a few attempts, I finally got BI Publisher Desktop to install on my machine.  But...when the Word doc tried to automatically open at the end of the install, I got an error window... "Visual Basic Run-time error '429' - ActiveX component can't create object."  My only options were "End" or "Help"...continue and Debug were grayed out.

When I clicked End....I could see the BI Publisher add-in listed ....but when I clicked it, rather than the normal menu, several items are grayed out and there is big picture of a key with "Log On".  This step was not in the instructions - which leads me to believe that I must have done something incorrectly or missed a step.

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