To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Workaround for Users "Stuck" in a Learning Plan
Summary
Our situation, our dead-ends, final workaround foundContent
This workaround worked for us.
Our situation:
1) Users were mapped to a Learning Plan via a Job Profile
2) Later, the Job Profile was unmapped from the Learning Plan
3) Many, but not all, users were removed from the Learning Plan when the Job Profile was unmappped
4) Weeks later, those users were still in the Learning Plan, even though no Job Profile or Dynamic Group fed into the Learning Plan
5) Users could not be removed manually
An SR was created on this.
Release 16B fixed the problem of Job Profiles not removing people properly.