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Error while Benefit life event processing or person enrollment

edited Dec 28, 2016 6:42AM in Human Capital Management 3 comments

Summary

Benefit life event and enrollment are getting failed with error message

Content

When I am trying to process New Hire Life event, getting an error: "A payroll ID is required for determining pay periods. Ensure that the person has a valid payroll on the processing date. (BEN-990362)

This error occurred in the package ben_distribute_rates.get_periods_between. Contact your benefits administrator for a trace file review."

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