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Deactivate Prior Screening Service Data

edited Feb 22, 2017 9:58PM in Taleo Enterprise

Summary

How do I clear out data for screening services (drug/background) prior to a specific date/time

Content

We found out that our system was configured to share screening services across all applications, which is not how we want to use the data.  We did find a setting to turn on to have the results only show on the application that it was requested on.  This was a great win for us, but unfortunately, it wasn't that easy.

We learned that this setting is only a point in time setting.  So I turn it on 2/6 1:54:04PM, but anything requested 2/6 1:54:03PM and earlier are going to be visible across all submissions, and everything requested after that is only for the one submission.  We have been trying to research how to deactivate/delete/clear/etc. the data in the system before the setting was turned on, and we are told this is not possible.  How can this not be possible? 

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