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R12 and MSS Promotion ISSUE

edited Jun 29, 2017 5:41PM in Human Capital Management 7 comments

Summary

R12 and MSS Promotion ISSUE

Content

We are in the process of testing R12 for a proposed go-live date of 7/21/17. During the course of our testing, we have found MSS Promotion DOES NOT WORK. When an approver clicks on the hyperlink a "Error 500 -- Internal Server Error" is returned. The seeded email message also does not have full information so the managers cannot approve from the email message.

We did report to Oracle and have been informed this is a known issue and it should be fixed in the August patch. However, we do not feel we can go-live with R12 until this issue is fixed. Our managers are not 100% sold on MSS and this problem would loose a lot of ground for us.

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