Course Overall Time Spent data
I am running a BI course report and have included the Course Overall Time Spent field. I also have the Course started date and Course completed date, which includes a time stamp.
I was expecting the course overall time spent to match the time difference between the start and end dates. However, it does not. Most of the time it's not even close.
So what is the course overall time spent reporting on?
For example, I have a user who started a course on 7/10/2017 at 7:22AM and completed it on 7/10/2017 at 7:37AM; which says to me she spent 15 minutes in the course. However, the overall time spent shows a value of 00:26:45 - so 26 minutes and 45 seconds. Why???