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Print Receivables Transactions program not printing credits

edited Jan 30, 2019 4:31PM in Receivables & Collections 7 comments

Summary

Print Receivables Transactions program not printing two types of credits

Content

When we run the Receivables Transaction Print program for Unprinted transactions it doesn't print out two types of credit memos ( "MSC ANNIVERSARY REBATE" & "FEE SOFTWARE CR" ). 

In order to get these two credit transaction types to print out we have to go in to each document and print out them one by one by looking up each and every credit memo of the above two transaction types. 

I've asked support on this but I haven't received any answers in 2 months.... 

Any help is greatly appreciated!  Thank you in advance. 

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