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Enrollment Service Call

edited Sep 22, 2017 12:52PM in Taleo Learn 6 comments

Summary

How do I fix a users who is marked as Service Call needed on an enrollment?

Content

When I edit the enrollment for a VILT event, I see my two users enrolled. However, when I view Enrolllment Details and click View Users, the first column displays Service Call and there is a red crossed out circle next to a user I just added. I've seen that before but cannot remember how to resolve this. Anyone know?

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