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Certificates of Completion - Wrong Name when Sending Via Messaging?

edited Sep 26, 2017 5:26PM in Taleo Learn

Summary

Completion Certificate attached to message does not match username

Content

Is anyone else experiencing a problem when sending a Completion message to a enrolled users for a given enrollment that the system jumbles the order and sends Mary Sue's completion certificate to Joe Schmoe? 

Alternately, has anyone had luck turning off the "attach certificate" feature on this message? It shows that there are no attachments, but when the message sends, it has an attachment in the user's inbox.

Any insight you may have would be appreciated!

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