Scheduling 2018 Absences while in 2017
SummaryReceiving Error ANC: 3405002
We are wondering if we have a setup issue or if this is an Oracle problem.
We have users getting "Error ANC: 3405002 - You cannot record this absence because your balance will fall below the configured minimum for this type of absence." when trying to schedule a PTO for 2017 after having a 2018 PTO request approved.
My user has scheduled a 2018 PTO for July that was approved by his manager and it was in a "Scheduled" Status. When he went to go schedule another 2017 PTO and submitted the request the error above was received.
However, when we put the 2018 PTO in a saved status we can then schedule the 2017 request with no issues.