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Scheduling 2018 Absences while in 2017

Received Response
edited Oct 24, 2017 4:41PM in Workforce Management 1 comment


Receiving Error ANC: 3405002


We are wondering if we have a setup issue or if this is an Oracle problem.

We have users getting "Error ANC: 3405002 - You cannot record this absence because your balance will fall below the configured minimum for this type of absence." when trying to schedule a PTO for 2017 after having a 2018 PTO request approved.  

My user has scheduled a 2018 PTO for July that was approved by his manager and it was in a "Scheduled" Status.  When he went to go schedule another 2017 PTO and submitted the request the error above was received.  

However, when we put the 2018 PTO in a saved status we can then schedule the 2017 request with no issues.

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