Directory search

Summary

Is there a way to show this contact number for helpdesk general inquiries in the Directory?

Content

We have a general helpdesk contact number for inquiries that aren’t tied to a specific person (it’s a general department contact). For instance, we have a general contact phone number for inquiries about payroll and benefits Is there a way to show this contact number for helpdesk general inquiries in the Directory without creating a false person record? so if someone wants to search the directory to ask about payroll they find this "helpdesk" account to call and send messages