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terminating a stuck Change Manager transaction

edited Sep 27, 2018 9:32PM in Human Capital Management 10 comments

Summary

a Change Manager transaction expired but the worker record is still locked

Content

I have a case where a Change Manager transaction got expired back in May, when we were still on R12.  It looks like it got stuck somehow - the worker's record is still locked in Manage Employment, the Edit button is greyed out.  In R12 I was able to withdraw such transactions in Setup and Maintenance > Manage Approval Transactions for HCM.  Is there a way to do it in R13?  I can't find this transaction in Transaction Console.  The Action button in BPM is disabled.

We are on 18B now, upgrade to R13 in June.

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