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Time card already exists error

edited Oct 1, 2018 7:32AM in Workforce Management 7 comments

Summary

When trying to create a time card, receive an error Time Card already exists

Content

Context: user create a time card. Time card is approved but it is not visible in Time Management. When trying to create again the time card for that week, users get this error: Time card already exists. 

Issue: the time entries are not visible in Manage Time Entries task either. 

Are there any workaround that can be applied in this situation? how this can be fixed?

Thank you.

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