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Incorrect Parent values added to CoA hierarchy

edited Jan 30, 2019 4:30PM in General Ledger & Intercompany 1 comment

Summary

added child values into hierarchy, around 400 fake parents also added - audit now fails

Content

We've recently upgraded to R13, and when creating new segment values (setup & Maintenance>Manage Chart of Accounts Value Sets) and added to the account hierarchy (setup & Maintenance>manage account hierachies), we've hit an error.

16 new child codes (detail values) were added to the hierarchy, then submit. On running the online audit, this failed, and going back into the node selection it appears around 400 'parent' values have also been added. These have no node name or description (screen below), though clicking edit shows the segment value, which can then be looked up in manage CoA value sets and shows to be a child value.

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