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Unable to Withdraw a Learner from Course or Offering — Cloud Customer Connect
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Unable to Withdraw a Learner from Course or Offering

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edited Oct 2, 2018 11:56PM in Learning 5 comments

Summary

Unable to Withdraw a Learner from Course or Offering- 18B

Content

Hi Guys,

At the moment we're unable to withdraw a learner manually from a course or offering and we are on Release 18 B. Is there something we are missing/need to check or is there a bug with 18B?

Users with the Learning Specialist role can see the option to withdraw a single learner, but then the application says the learner was not withdrawn.

Our workaround is to just remove the assigned learning items but we are having trouble with this also- currently working on an SR with oracle

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