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How to troubleshoot an error in the Self Service Receiving flow — Cloud Customer Connect
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How to troubleshoot an error in the Self Service Receiving flow

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edited Oct 6, 2018 1:37PM in Self Service Procurement 2 comments

Summary

How to troubleshoot errors in the Self Service Receiving flow

Content

Customers

I thought I would pass on some useful information that we obtained as a reminder to you on an issue that customers report. 

Problem:

A few customers reported that they were able to successfully receive items through Inventory but the same process flow failed through Self Service Procurement

Solution:

We had published an article that gave you a primer on how to receive in Self Service Procurement previously

Here is the link as a reminder: https://cloudcustomerconnect.oracle.com/posts/cd88b06cc1

In addition, the Receiving team shared this information that I think would be useful to you the next time you encounter the issue:

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