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Approval via email notifications
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I have two users who appear to have the same system access. Both are receiving email notifications as expected
- one is able to approve via the email notification;
- the other is not - they click on the Approve button and nothing happens, If they approve via the email and i check the transaction console i can still see the transaction is awaiting approval from them. They then have to log in to the application and approve from within their worklist.
I've checked the users roles / access / profile options and i can't see anything that is different between the two users. Has anyone else experienced the same or similar issue ?
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