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Journal Entries Failing for One User But Same Entry Successful for Other Users

edited Jan 30, 2019 4:30PM in General Ledger & Intercompany 6 comments

Summary

Import Journals Scheduled Process Ends in Warning but Successful for Other Users

Content

This seems to have started when a user loaded an entry for a Currency Rate Type and Date that did not exist.  The journal ended up in the "Import Errors" Queue.  Now every Journal Import ends with a status of "Warning" for this user  Another user can load the same journal but there process ends with a status of "Successful"  

My hunch is that I need to run some type of purge to get rid of the original error Journal.  I found a process called "Purge Interface Tables" and ran it for "Import Journals" (See attached screen shot).  I ran it both for the warning process id and for the past 30 days.  But neither of those helped.  The users Jobs still end in warning. I opened a SR and no answers or guidance after 48 hours so I am turning to the real experts here in hopes of finding an answer!

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