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Packing other orders while investigating skipped items in task — Cloud Customer Connect
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Packing other orders while investigating skipped items in task

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edited Oct 30, 2018 12:05PM in Warehouse Management 1 comment

Summary

Workaround required for packing orders in task while skipped items being investigated

Content

We currently have an issue during skipped items on a task.  Our DC comingles/mix SKU's per location and we find that in a lot of cases users can't find products immediately and they skip the items.  They then go out of the task at the end when prompted for the skipped item.  Our inventory management team then has to pick up the task an go and investigate the missing item from the task.  The issue is, when we are picking multiple orders, we have to hold up all the other orders on the task for the one outstanding item.

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