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Limited Number of Payables Invoices Listed for Approval

edited Feb 5, 2019 9:31PM in Payables, Payments & Cash Management 4 comments

Summary

recurring issue - AP supervisor can't see all the invoices for approval

Content

The payables supervisor reports experiencing the following issue:

If  there’s a large number of invoices waiting for approval (175+), the system doesn’t let me see all of the invoices.

Every month when a large batch of  check requests are uploaded (about 180) I’m not able to approve them all at once.  I have to approve what I can see, log out and log back in, then approve the remaining which are now visible.  For the large batch November, there were 176 invoices for approval.  When I initially went in to approve I could see 153.  After I approved those, logged out, logged in, I saw the remaining 23.

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