Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Route Chats between Centers

edited Nov 14, 2018 5:58PM in Communication Channels 1 comment

Content

Hello!

Is it possible to give one call center or group 60% of the chats that come in due to staffing issues?

 

Thanks!

 

Chandini

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!