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HR Help Desk Primary Point of Contact
Summary
No name is defaulting in Primary Point of Contact while creating service request as EmployeeContent
Dear Team,
Need some assistance.
I have added Create Service Request privilege to custom Employee Role.
SVC_CREATE_SR_PRIV
PER_CREATE_SR_FROM_HCM_PRIV
Now when I try creating Service Request as an Employee, Primary Point of Contact is not coming up. When I try searching I am not getting any name.
I have regenerated Employee Role. When I add Human Resource Specialist View All, it works. This clearly indicates HR Helpdesk requires some additional data privilege but there is no documentation available on what that privilege is?
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