Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to tacle Self Service receivers' receiving errors ending up to GL

edited Feb 6, 2019 9:52PM in General Ledger & Intercompany 1 comment

Content

We experience somewhat often that users creating expense receipts in self-service ("My receipts") receive a wrong amount (usually bigger than was supposed to. This receipt creates an entry to our GL and sometimes these errors are significant. E.g let's say the correct amount is 1000 EUR, but user makes a typing error and types 1000000 and this creates an entry to our GL.

How do you others' tacle this kind of issues? We try to monitor the receipts on a regular basis to notice any errors/over-receiving, but I would love to know how you others manage to avoid this kind of issues or what is your routine to correct these.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!