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Booking annual leave from one leave year to another

edited Dec 13, 2018 10:45AM in Workforce Management 11 comments

Summary

How the system looks at and uses available balance

Content

Can anyone tell me if you have come across a similar issue or if you do not have this issue and we can therefore share information?

We have a situation at the moment where we have an annual leave year of January to December.  Employees are now trying to book leave for 2019, however some receive an error stating they do not have enough balance and some are able to book ok.  Apparently this is due to the system looking at what balance is remaining for 2018 still (because the accrual is not yet run for Jan 2019)

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