Using HR HelpDesk to Comply with Senior Managers & Certification Regime (SMCR)

Summary

Practices and lessons learned from folks who have/are using HR Help Desk for SMCR Requirements

Content

SMCR requires the affected UK institution to:

• take action - where potential issues occur and take responsibility for ensuring they are resolved
• seek and obtain appropriate expert advice or assurance
• escalate – raise issues and follow them up with relevant staff, committees, and boards
• action plans – document action owners and timeframes and follow through to completion.
• maintain a knowledge base of lessons learned – use resolved issues to inform and improve your control frameworks.

I'm interested in hearing how folks are tackling this challenge.