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Using HR HelpDesk to Comply with Senior Managers & Certification Regime (SMCR)

edited Dec 20, 2018 10:03PM in Work Life Solutions


Practices and lessons learned from folks who have/are using HR Help Desk for SMCR Requirements


SMCR requires the affected UK institution to:

  • take action - where potential issues occur and take responsibility for ensuring they are resolved
  • seek and obtain appropriate expert advice or assurance
  • escalate – raise issues and follow them up with relevant staff, committees, and boards
  • action plans – document action owners and timeframes and follow through to completion.
  • maintain a knowledge base of lessons learned – use resolved issues to inform and improve your control frameworks.

I'm interested in hearing how folks are tackling this challenge.

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